Customer Service Office Manager

Latasha Whiteside

*** ***** ** ****** ** *****

214-***-**** Cell

********************@*****.***

OBJECTIVE: Seeking a position where I can utilize my skills and experience working for an interesting company allowing advancement and the opportunity to grow.

Education:

August 1999-May 2003 South Oak Cliff HS Diploma

Skills:

Type 35 WPM, Accounts Payable & Receivable, Office Manager Skills, Customer Service Skills (inbound/outbound), and

Medical Office Skills, Delivery Driver, Cook, Cashier, Warehouse, Fosse, Opera, Lightspeed, Seibel, VMWare,CCMS,

Maximus, Columbus, Deltek, OneLogin, Insight,

Work Experience:

2024 to Present

Frontend Coach

Preforming customer service

Maintaining in stock and availability for the customers

Managing a team of 49 cashiers and 4 Team lead managers

Completing Schedules for associates

Receiving Vendor merchandise

2022 to 2024

Walmart General Merchandise manager

Maintaining availability and in stock

Managing a staff of 29 associates

Receiving trucks from the warehouse

Checking in vendors

Connecting Wireless Contracts

Walmart Asset Protection Manager

7/2019 to2022

● Running a super center

● Mitigating Shrink

● Assist with Customer service

Walmart Asset Protection Associate

12/2017 to 7/2109

● Making apprehensions

● Watching Cameras

● Preforming Customer Service

Walmart Department manager

7-2015 to 12/2019

● incharge of running the stationary department

● Managing The Team

● Preforming customer Service

Electronics Department Manager

11/2011 to 7/2015

● Run Electronics Department

● Manage A team of 9

● Set New Release Movie and Game Referesh

● Preform Customer Service

Front Desk Supervisor- Days Inn & Suites

6/2006 to 11/2011

• Check guests in and out

• Stock storage area for housekeepers

• Assist when needed in meetings

• Maintained inventory of sweet shop

• Assisted GM, AGM

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