General Manager Customer Service

Matthew Homans

*******.******@*****.*** 678-***-****

Work Experience

Jason’s Deli – Lawrenceville, GA

Assistant Manager (currently working)

Supervised daily restaurant operations, ensuring high standards of food quality, customer service, and cleanliness

Managed inventory and supplies, including ordering, receiving, and stock rotation, to reduce waste and optimize costs.

Handled guest complaints and concerns, resolving issues efficiently to ensure customer satisfaction.

Oversaw cash handling procedures, including end-of-day cash reconciliation and safe deposits.

Ensured compliance with health and safety regulations, maintaining a safe and clean environment for guests and staff.

General Manager: Brian Thomas 678-***-****

RFD Sales - Atlanta, GA

Account Manager

●Results-driven sales professional with one year of experience in cold-lead sales

●Proven track record of exceeding sales targets (hitting over $1700 in revenue each week)

●Created strong client relationships. Skilled in strategic planning, negotiation, and account management

●Assisted in the training and onboarding of new sales staff, improving team sales

Executive Account Director RFD Sales: Hayden Bowling 334-***-****

Panda Express – Kennesaw, GA

Kitchen Manager

●Managed a team of over ten kitchen staff ensuring daily operations were performed to the highest standards

●Oversaw inventory management which included ordering supplies and using trends from previous years to order properly to reduce waste and increase efficiency

●Maintained health and safety guidelines with all health scores 98% or higher

●Collaborated with the general manager to learn all aspects of the business

●Regional Manger Panda Express: Ben Yang 470-***-****

Frontera Mexican Grill - Suwannee, GA

Lead Bartender

●Oversaw the entire operations of the bar ensuring perfect quality during high-volume shifts

●Responsible for the training and mentoring of new hires and training staff on the preparation of new cocktails/drinks

●Maintained inventory of the bar stock reducing total waste while ensuring all products were stocked

●Managed cash-handling and tip-outs with 100% accuracy

●General Manager Frontera Mexican Grill: Juan Pablo 917-***-****

Education St.Pius X Catholic High School – Atlanta, GA

2011-2015 - Graduated Spring 2015

Georgia Gwinnett College – Lawrenceville, GA

2015-2017 Undeclared Major

Kennesaw State University – Kennesaw, GA

2021-2023 Environmental Science

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