Office/Clerical Work

Orland Park, I L 708-***-**** *************@*****.***

A M A N D A L U N E T T A

P R O F I L E S U M M A R Y

Personable grocery clerk offering experience in front-line operations. Well-versed at delivering customer service, with an emphasis on achieving customer expectations through accuracy, attention to detail and identifying customers' needs.

P R O F E S S I O N A L S K I L L S

Communication Organized

Office Assistant Certificate

Moraine Valley Community College, Palos Hills, IL

December 2014

W O R K E X P E R I E N C E

Courtesy Clerk October 2024 - Present

Courteous

Mariano's, Orland Park, IL

Customer service

Detail-oriented

Teamwork Microsoft Office Suite

General Studies

Google Drive Suite

Moraine Valley Community College, Palos Hills, IL

Overall 3.3/4.0 G.P.A.

December 2007

E D U C A T I O N

Overall 3.3/4.0 G.P.A.

CPR Certification

American Heart Association

June 2024

Neatly pack and organize the customer's groceries and non-food items. Follow all policies and procedures for properly bagging customers' items. Adhere to all store guidelines and policies for providing excellent customer service. Place unwanted items that customers do not want into shop back. Conduct price checks for merchandise requests.

Administrative Volunteer

Vitas Innovative Hospice Care, Tinley Park, IL

Carried out administrative duties, such as: typing labels and stuffing envelopes. Compiled marketing materials and set up folders.

Office Assistant

Brannigan Chiropractic Center, Orland Park, IL

April 2016 - September 2016

August 2014 - August 2018

Maintained and organized the office.

Filed paperwork in its designated area.

Fitting Room Associate

Marshall's Clothing Store, Orland Park, IL

October 2004 - June 2009

Greeted customers and guided them in a pleasant manner to a specific area in the fitting room. Paged an associate from the appropriate department whenever customers needed assistance. Checked fitting rooms for any leftover items, sorted clothing and placed the items on racks for distribution to the proper department.

Called for merchandise pick-ups.

Helped recover merchandise after closing hours.

Provided great customer service.

V O L U N T E E R E X P E R I E N C E

Achievements/Award

ACE Badge for providing great customer service. October 2006 Achievements/Award

Acknowledgment Statement for providing exceptional customer service. Organized and maintained a neat and proficient work area. Collaborated with cashiers to maintain a smooth and orderly checkout process. Assisted customers with locating products, bagging orders, and providing carry-out services. Placed unwanted items that customers did not want into overstock. Provided price checks on merchandise requests.

Complied with all company policies including safety, awareness, attendance, grooming standards and dress codes.

March 2021

Courtesy Clerk

Jewel Osco, Oak Forest, IL

March 2019 - October 2024

Contact this candidate