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Customer Support Representative

Location:
Loganville, GA
Posted:
May 23, 2025

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Resume:

WEBSITES, PORTFOLIOS, PROFILES

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

SUFYAN ADEDIMEJI BUSARI

OGBOMOSO, 210101 OYO STATE

+234********** *************@*****.*** WWW: Bold Profile

• hhttp://linkedin.com/in/busari-sufyan-033ab9177

• https://github.com/Sufyan761/Sufyanskyl

• hhttps://www.portfoliobox.net/dashboard/admin/

Detailed-oriented Agricultural graduate with4.1 CGPA from University Ilorin, Kwara state, Nigeria. A B.Agriculture degree holder, sound, excellent student with vast knowledge and experience of the field and related disciplines, an agronomist, poultry expert cryptocurrency/web3 enthusiast willing to learn the best practices/analytics so as to improve Agri-related businesses or Food Sustainability models.

• Communication/Management Skill • Computing/Writing Skill

• Research skills Organizational skills, Teamwork and attention to detail.

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• Web Development

AL-MUBASHIR ENTERPRISES

Building Construction Supervisor Ogbomoso, Oyo State, Nigeria January 2023 - Current

• Supervised field crews to maximize quality and work efficiency. Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.

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• Completed projects on time and within budget by effectively managing resources and schedules.

• Reported quality of performance on site to site construction managers. Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.

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Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.

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Developed strong relationships with subcontractors, vendors, and suppliers to ensure timely delivery of materials at competitive prices.

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Coordinated construction planning, material resources, and staff scheduling to achieve on-time, under-budget completion for 4 profitable projects valued at N78m in total.

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SYNFUTURES

Community Manager Assistant Remote November 2022 - December 2023 Assisted in managing and moderating a wide range of social media channels, such as Twitter, YouTube, and In Discord

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• Implemented and managed online community engagement strategies and campaigns

• Monitored and responded to customer inquiries, feedback, and comments

• Developed and maintained relationships with key influencers in the community

• Developed content for all social media accounts

• Generated meaningful insights and analytics reports

• Collaborated with the Community Manager to create and execute marketing strategies

• Assisted in developing and executing community events and online activities

• Ensured compliance with brand guidelines and standards. OSOGBO GRAMMAR SCHOOL

Intern Teacher February 2023 - December 2023

Taught the students civic education, a voluntary subject which enlightens them on rights, obligations and responsibilities of a citizen

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• Organised inter-house sport activities during the service year Further taught Agricultural science of the senior secondary school two (SS2) for a period of6 months within the NYSC service year

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Also organised practical classes for the agricultural subject to aid teaching and help students to develop interest in agricultural practices

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YAKOOYO AGRIK LIMITED

Farm Sales Associate Olokoto, Ogbomoso Oyo State, Nigeria November 2020 - December 2022

• Ability to identify and respond to customer needs on social media

• Learn new sales methods to boost productivity for the farm

• Communicate with managers and other professionals to learn more about our products

• Listen to instructions from management and senior sales associates to increase my personal output

• Teach new sales associates basic information about the organization and our protocols

• Communicate with customers to find the benefits our products can provide them Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

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• Built relationships with customers to encourage repeat business.

• Managed returns, exchanges and refunds in accordance with store policy. YAKOYO AGRIK LIMITED

Farm operational Manager Olokoto, Ogbomoso, Oyo State December 2019 - October 2020

• Management of farm operation and seed plant employees as well as contract labor

• Mentor for next generation of farm employees

• Liaison between farm operations, business office and management

• Lead special projects such as water rights, irrigation, etc

• Managed budgets for multiple projects, ensuring timely delivery and cost control.

• Improve efficiency across operation, increase income/profitability and decrease expenses

• Be a positive spokesperson and representative of our company in the community EDUCATION

CERTIFICATIONS

LANGUAGES

• Inspect fields to determine crop maturity, condition, detect disease and insect issues Direct crop operations such as plowing, tilling, planting, fertilizing, cultivating, spraying, and harvesting

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Monitor activities such as irrigation, chemical applications and harvesting to ensure adherence to safety regulations and industry/company standards

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• Participates in key decision making for company as related to farming and seed cleaning operation

• Assist with field and shop work as needed

Operate standard farm equipment including tractor, sprayer, truck, swather, combine, forklift, ATV, and RTV

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• Maintain paper and/or electronic files for crops and seed plant Adhere to and follows all safety procedures in accordance with training and reports any dangerous conditions to management immediately

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• Joined in participation of research work on using cow dungs to generate electric power

• Afforestation of an abandoned large area on the farm to promote ecological sustainability Organizing of appropriate land clearing for any farm/agricultural practices, which will not affect the environment/ ecosystem

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MBA Masters of Business Analytics

Clark University

Boston, Massachusetts, U S A Expected in 2026

BACHELOR OF AGRICULTURE Agriculture

University of Ilorin

Ilorin, Kwara State, Nigeria December 2022

• Second Class Honours (Upper Division)

• GPA: 4.1 CGPA

• Crew3 Managers, Zealy April2023

• Aptos CM,2022

• Synfutures Ambassadors, Synfutures DeFi,2023

Training workshop on Combination Prevention Intervention for HIV, O-SACA2023 Peer Educator Trainer,2023

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• Indorama Fertizer and agrochemical company,2021

C2

English – Expert/Fluent in Oral and writing

ability:

Proficient

Arabic – Competent reading and writing: B2

Upper intermediate

Hausa: A2

Elementary

REFERENCES

HOBBIES AND INTERESTS

TRAINING

EXPERTISE

Isiaka, AbdulKareem, A senior lecturer, faculty of Agriculture, *****************@*****.***,

+234**********, University of Ilorin, Nigeria

Mr Suleiman Adio, Yakoyo Agrik Limited, 080******** Mrs Oluwadahunsi, Osogbo Grammar School, 080******** others are available on request.

Reading, Travelling, Project researching, Volunteering, Cycling, Public speaking Developed and managed the strategy to grow the online crypto community, increasing engagement and brand awareness

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Created content, developed marketing campaigns, and maintained relationships with customers for crypto community

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Monitored and responded to customer inquiries and feedback on social media and other online sources

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Developed and maintained relationships with influencers and other partners to increase brand awareness and reach

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• Developed and implemented strategies to drive organic growth of the crypto community Served as the treasurer and financial secretary of the Peer educator trainer (PET), a Community Development Service (CDS) group during the National Youth Service Corps year.

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Been a Public relation officer (PRO), association of agronomy students for a period of2 years during undergraduate education.

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Am intern teacher at Osogbo grammar school, Osun state during deployment for NYSC service year.

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• Supervised a building construction project in Ogbomoso, a project owned by a client abroad.

• Participated as a Vocal in vaccination programs organized by the WHO in locality. Participated in a Mango planting program organized by The Open Movement(concerned with planting of over25,000 Mango trees across Ogbomoso-5000 per local government area).

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Served as an executive member of SAYDI (Saving African Youth Dreams Initiative), An NGO that picked interest in getting out-of-school child back into classes.

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A community manager with vast knowledge of community management, community moderation, social media management or moderation, a versatile Blockchain maniac, NFT's, a agronomist, poultry farmer, Crew3 member with expertise in analyzing and scaling of crypto/web3 and agricultural community.



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