Project Management Network Security

**/**** ** *******

**/**** ** *******

DENSEH KEYEB ROMANUS

PROFILE SUMMARY

Highly experienced in the deployment, integration, and troubleshooting of the CyberArk Privileged Account Security suite, with deep expertise in Identity and Access Management (IAM) and Privileged Access Management (PAM) tools. Skilled in implementing and managing a comprehensive range of CyberArk components, including Enterprise Password Vault (EPV) for secure credential storage, Password Vault Web Access (PVWA) for web-based password management, and Central Policy Manager (CPM) for automated policy enforcement. PROFESSIONAL SKILLS

Network Security

Systems Administration

Cloud Computing

Database Management

IT Support

Cybersecurity

Software Development

Troubleshooting

Project Management

IT Infrastructure

Risk Assessment

IT Governance

Systems Integration

Data Backup and Recovery

Technical Documentation

Experience

Support System

Sevita inc.

Manage and oversee the daily operations of the support system to ensure uninterrupted service and high-quality user experience. Implement and monitor performance metrics to maintain service excellence and identify areas for continuous improvement. Coordinate with cross-functional teams to resolve technical issues promptly, providing effective solutions and minimizing downtime. Conduct root cause analysis to address recurring problems and enhance overall system reliability and efficiency. Develop and maintain comprehensive documentation for support processes and troubleshooting procedures, ensuring consistency and accuracy across the team. Regularly update resources to reflect system changes and best practices. Utilize data-driven insights to assess system performance and user satisfaction, implementing strategic improvements based on feedback and trend analysis. Drive initiatives to optimize support workflows and enhance system capabilities. Senior Specialist

HCL Technologies

Leads complex IT projects, ensuring timely delivery and alignment with business objectives, resulting in enhanced system performance and client satisfaction. Develops and implements advanced technical solutions that optimize operational efficiency and reduce downtime by 30%.

Manages cross-functional teams to address critical issues, improving incident response times by 25% and maintaining high service quality.

Collaborates with stakeholders to refine IT processes, driving continuous improvement and achieving a 15% increase in overall productivity.

830 WILDWOOD RD APT 108 SAINT PAUL,MN 55115 +1-469-***-**** **************@*****.*** 02/2016 to 07/2021

Provides expert guidance on system upgrades and integrations, enhancing security protocols and reducing vulnerabilities by 20%.

DXC. Technology

Hewlett Packard Global Enterprise

Delivers exceptional customer service through face-to-face interactions and phone communication, ensuring high levels of client satisfaction. Manages inventory and supply chain processes to guarantee the availability of materials when needed, optimizing operational efficiency.

Collaborates effectively with a diverse team to achieve goals and resolve issues related to products and services.

Applies advanced technical skills to troubleshoot complex issues and implement effective solutions.

Conducts in-depth research and data analysis to support strategic planning and drive informed decision-making.

EDUCATION

School of Arts,science and technology June 2009 Cameroon High school Diploma June 2009 Cameroon

First Degree in psychology 2015-2018 University of Yaoundé Cameroon. PROJECTS EXPERIENCE

Been part of core team in Installing CyberArk components (EP Vault, CPM, PVWA and PSM,PSMP,DR).

Having experience in Account Onboarding.

Worked on LDAP/S, SMTP,SIEM,RADIUS,SNMP,NTPx integrations. Worked on DR drill activities in defined schedules. Strong Knowledge of CyberArk core architecture, vault management, password management, and policy management.

Worked on Master user login as when required.

Daily health checks of components in CyberArk Environment. On-boarded/Offboarded accounts like windows, Linux as per SOP Define master policy as per the requirements.

Define the policy's in the platforms as per requirements. PrivateArk client to provide permissions to the users Generating reports through PrivateArk client and PVWA. Worked on two factor authentications such as RADIUS. Worked on uploads of bulk accounts using PUU.

Worked on Account discovery.

Worked on LDAP integration for import users

Contact this candidate