Customer Service Representative
Resume:
Jessica Solis
I give it my all I over work
North Lauderdale, FL 33068
**************@*****.***
Professional Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Highly enthusiastic customer service professional with 3-5 years client interface
experience.
Work Experience
Licensed Insurance Agent/Customer Service Representative Enhance Health-Sunrise, FL
July 2022 to Present
Customer service representative in a high volume call center inbound outbound, data entry Customer Service Representative/Sales
ITURAN USA-Fort Lauderdale, FL
September 2018 to April 2020
Customer service representative answering phone, making appointments, Lead sales, My accomplishments meeting the quote of the month and making sales Customer Service
CUSTOM SERVICES-Fort Lauderdale, FL
November 2017 to January 2018
Customer service phone representative selling merchandise outbound inbound calls photographer/Manager/ lead sales
DigiPhotoglobal
2015 to December 2015
miami, fl
Trained new employees quarterly.
Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
Shift Manager
Koca Laundrymat-Albany, NY
April 2007 to August 2013
Assisted management with monthly inventory control and weekly stock ordering. Took initiative to find extra tasks when scheduled duties were completed. Worked well with teammates and openly invited coaching from the management team. House keeper
Johnny cleaners-Loíza, PR
March 2007 to June 2012
Cleaning houses
Clean floors wash dishes organized closets
Mop
Lead Sales/Customer Service Representative
Kirby Vacuums-Latham, NY
April 2006 to December 2008
Lead Sales/ Phone sales representative
Set up appointment over the phone
Education
High School Diploma in general Studies
Averill Park Highschool
1998
Skills
• Outbound Sales
• Sales
• Bilingual (10+ years)
• Lead sales / customer service representative (5 years)
• MERCHANDISING (7 years)
• Inside Sales
• ORGANIZATIONAL SKILLS (6 years)
• Upselling
• ENERGETIC (10+ years)
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (2 years)
• Cold Calling
• Photography
Languages
• Spanish - Fluent
Additional Information
Skills
Sales
Active listening skills
Strong organizational skills
Courteous demeanor
Energetic work attitude
Customer service expert
Adaptive team player
Visual merchandising proficiency
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