Customer Service High School

Jeffrey Klausen

Candidate Current Location

Beaverton, OR

If out of state – reason for relocating

Local

Availability to Interview

Anytime

Date Available to Start

Immediately

If previous Intel experience, please provide:

No

- Engagement type (CW or FTE)

N/A

- Dates employed

N/A

- Name used when employed at Intel

N/A

- Eligible to return per HR Hotline?

N/A

Please explain why you feel this candidate is best fit for this position / provide any additional comments

Task oriented and hardworking employee with good experience as technician, customer service and labor looking for a position where he can help others accomplish tasks.

He has worked in cleanroom and have good knowledge

of safety protocols.

He has good knowledge of Microsoft Office and Outlook.

Summary

Over 4 years of wafer chip production experience manufacturing various products used in semiconductor industry.

Five years of customer service, cashier and cash handling and cash register operating experience in the electronics and retail sectors.

Knowledge of using a variety of maintenance tools and equipment.

Accurate, meticulous, skilled at following intricate & detailed instruction.

Ability to safely work or come in contact with chemical, physical (noise, etc.) or biological agents.

Education

High School Diploma

Century High School, Hillsboro, Oregon

Skills

Customer Service

Work well under pressure

Responsible & independent

Ability to multi-task

Machine Operating Experience Dependable & Efficient

Teamwork

Goal oriented

MS office/Word and Outlook

Manufacturing

Maintenance

Assembly

Blueprint Reading

Troubleshooting, repair, and installation

Production Support

Quality Control

Clean room protocols

Work Experience

Lam Research- Tualatin, OR

Using hardware to build multimillion dollar machines

Cutting edge AI advanced technology

Using proprietary software

Routing pneumatic, ethernet cables, power cables correctly as to not cause interference

Following schematics

Working well in a team environment

Lam Research Tualatin, OR 09/24-03/25

Building machinery for silicon wafers to produce AI chips

Working in a clean room environment

Using proprietary software

Using small hardware and tools to complete the building to schematics

Routing pneumatic and AC and DC power cables

Thermo Fisher- Hillsboro, OR 07/23-03/24

Learning proprietary software to help the build process

Working in to Clean Line area with chemicals for cleaning and machines for vacuum sealing

Working with a team to accomplish the daily tasks extra if needed

Platt Shipping- Beaverton, OR 03/23-07/23

Driving riding pallet jacks to complete a customer’s order

Working with a team to finish our goal on time every evening for trailers to go out

Making sure orders are organized and correct loaded correctly

Intel

Hillsboro, OR 05/22-11/22

Bunny suit clean room environment

Inspection area of a new product being developed

Learning proprietary software to check for defects

Working a compressed work week

Tillamook CountrySmoker Beaverton, OR 07/20-03/22

Get all the shipments pulled and loaded on trailers.

Make sure the order pullers who work for me are getting their orders done.

Confirm orders at end of day for invoicing, emails, conference calls.

Food Prep/Dishwasher

WCCC, Hillsboro, Oregon 12/2019 - 04/2020 shier/Customer Service

Plaid Pantry, Cornelius, Oregon 03/2016-09/2018

Greeted customers, answered general questions, directed then to desired products, took payment using credit, debit or cash and made accurate change.

Stocked shelves completed all end of shift paperwork and ensured a balanced til end of shift.

Sold money orders and lottery products.

Maintained clean and safe work areas, cleaned restrooms and back storage area.

Wash and sanitize all pans, utensils, and dishes.

Clean, sanitize, and maintain dish machine.

Unload dishes and utensils from dish machine and organize them properly.

Empty trash containers regularly.

Maintain a clean work area and kitchen by sweeping and mopping as needed.

Perform additional cleaning duties as requested.

Clean food prep stations and equipment.

Car Audio Install 10/2018 -11/2019

Car Toys- Salem, OR

Install of car audio equipment

Install and routing of wires throughout vehicles

Using specialized tools for specific jobs to accomplish install to meet or exceed company standards

Handyman/Construction

Self-Employed, Aloha, Oregon 02/2014-02/2016

Perform basic tasks including painting and filling crevices, clean facilities and managing maintenance repairs.

Perform repairs on company machinery, equipment or appliances.

Detect and report the need for major maintenance repairs.

Regularly check community spaces to identify issues with litter, mechanical failure or breakdowns.

Respond to clients’ maintenance requests in a timely and professional manner.

Repair plumbing, electrical and safety systems.

Manufacturing Technician

Triquint, Hillsboro, Oregon 07/2012-01/2014

Cleaned and processed semiconductor chip sets used in the production of various cell phones.

Cleaned silicon and gallium arsenic semiconductor wafer using chemical baths, automatic wafer cleaners and compressed air blowers.

Cleaned semiconductor wafers using chemical baths, automatic wafer cleaners and compressed air blowers.

Performed visual inspections and electronic test equipment and precision measuring instruments.

Worked with hazardous materials in a cleanroom environment including specialized sterile bunny suits, gloves, face mask and shoes.

Responsible for ensuring both environment including specialized and health & safety production standards are being met for each shift.

Soldering Operator

St. Jude Medical, Tigard, Oregon 01/2012-06/2012

Manufactured various hi-tech medical equipment in an assembly line format using soldering gun and other small hand tools.

Provided quality control checks in adherence with both industry and employer driven regulations.

Cleans workpieces, using chemical solution, file, wire brush, or grinder.

Make any necessary adjustments to machinery or processes to ensure that the required product quality is maintained.

Performed corrective and preventative maintenance on equipment as needed or assigned.

Operate machinery and processes to produce products of the required quality.

Sales Associate

RadioShack, Hillsboro, Oregon 11/2007-08/2011

Ensure high levels of customer satisfaction through excellent sales service.

Assess customers’ needs and provide assistance and information on product features.

Welcome customers to the store and answer their queries.

Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.

Manufacturing Technician III

Oregon Micro Systems, Beaverton, Oregon 12/2002-10/2007

Performs any combination of following duties in assembly of electronic components onto printed circuit boards according to specifications, using hand tools.

Solders wire leads and joints on underside of board, using soldering iron, to route and connect lead wires to board and between individual components.

Read and interpret engineering blueprints and specification sheets for a wide variety of devices and components.

Through hole and surface mount soldering and de-soldering

Using a oscilloscope to complete small electronic parts soldered or removed

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