Customer Service Support
Resume:
Daija Jordan
Pasadena, TX *****
********@*****.***
Work Experience
In Home Caregiver
Cornerstone Caregiving-Webster, TX
May 2023 to April 2024
When employed at Cornerstone Caregiving, I traveled to different homes and assisted in daily living activities, such as bathing, grooming, dressing, meal prep, light housekeeping, errands and companionship.
Customer Support Representative
HGS Affina-Peoria, IL
September 2022 to May 2023
While an employee and HGS Affina, I completed phone calls for a McDonald’s account. We accounted for any complaints, questions, locations, jobs, etc that customers may have. To ensure they are receiving the best customer service and answering all questions to our ability. Server
Monical's Pizza-Morton, IL
June 2020 to September 2022
As a server for Monicals pizza, I would begin my days by double making sure my section is clean and ready to be sat. I am to take orders, serve drinks and make sure the customers have the upmost experience. Staying on task in a fast paced restaurant By the end of my shift I am to make sure my section is clean for the day/night. Doing all side work making sure other servers are okay as well.
• Handled a high volume of customers regularly
Server
Crusens-Peoria, IL
February 2017 to November 2019
As a server I were to take orders from guests at tables i was assigned to. Working POS (cash register) I were to make sure all guests were satisfied with meals. Bussing tables tables and assuring that customers needs were met.
Home Help Aide
SCN America-Chicago, IL
November 2018 to March 2019
As a Help Aide, I traveled to different clients homes helping with what is needed as in daily living assists. Cleaned the homes, assisted with laundry, did slight errands for the clients as well. Assisted with medication reminders, preparation of meals. We charted everything that was done for the client(s) that day, and sent it to the main building.
CSR - Customer Service Representative
HGS-Peoria, IL
January 2017 to November 2018
I was a representative in a call center for a specific account. Helped customers answer questions about vehicles they inquired and oss along information to the dealership for contact. Skills
• Nannying
• Residential Cleaning
• POS
• Restaurant Experience
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