Customer Service Experience

MUTEMA GAMUCHIRAI KIMBERLY

** *** **** - ******* ****

June 2023 - January 2024

**** **** ******, ******** *, Harare Zimbabwe

+263********* +263********* ************************@*****.*** Date of Birth : 23 April 2002

Marital Status : Single

Nationality : Zimbabwean

Religion : Christianity

Gender : Female

Place : Harare

An exceptional efficient, creative, and systematic personal assistant and receptionist with a track record of delivery of first-rate customer service. I've demonstrated my ability to make sure that communications, standards, and brand messaging are comprehended and successfully applied to draw in the intended audience.

VINTAGE CLASSIC BARBERSHOP

Receptionist Personal Assistant

Screen and direct phone calls and distribute correspondence. Handle request and queries appropriately.

Manage diary and schedule meetings and appointments. Planning and booking travel itineraries.

Setting agendas, preparing meetings, and taking minutes KAN CONSULTANT

Office Assistant

Answer phone calls.

Schedule meetings.

Handle expense reporting, invoicing, and basic accounting tasks Assist in project management by tracking deadlines and facilitating communication. Welcome visitors to the office.

Interact with clients, visitors, and vendors.

Provide customer service assistance.

Personal Details

Objective

Experience

PAHUKAMA YOUTH FOUNDATION 05 March 2024 - 31 January 2025 Social Work Attaché

Conducting research on social issues, compiling data, and preparing reports to inform program development and policy decisions.

Assisting clients in navigating complex systems, advocating for their needs, and providing information about available services.

Managing appointment schedules, preparing documentation, and maintaining accurate records.

Communicating with other agencies, government departments, and community partners to coordinate client care.

WOMEN UNIVERSITY IN AFRICA

Diploma in Social Work

Pending

St Luke Jemedza High School

ZIMSEC ORDINARY LEVEL

5 Ordinary Level Pass

Royal College

ZIMSEC ADVANCED LEVEL

3 Advanced Level Pass

Time management

Organizational skills ( Scheduling, Diary management, Attention to details) Computer literacy (proficient in Microsoft Packages) Ability to multitask with no supervision.

Mr Guhwa - Vintage Classic Barbershop

Receptionist

+263*********

Mr Nyakurimwa - KAN Assistant

Office Assistant

+263*********

Mr Chapani - Pahukama Youth Foundation

Social work attaché

+263*********

Education

Skills

Reference

Contact this candidate