Quality Control Customer Service

Rocco Franklyn

+1-929-***-**** *************@******.*** New York, NY

Objective

Motivated and hardworking individual seeking an entry-level position where I can apply my experience in retail, stocking, and product testing while developing new skills in a dynamic work environment.

Experience

Hose Tester

Gates Industrial Corporation - Elmont, NY (March 2023 - Present)

- Conducted pressure and durability tests on industrial hoses to ensure quality and compliance.

- Identified and reported defects, working closely with the quality control team.

- Maintained a clean and organized workspace while following safety protocols. Sales Associate / Cashier

Empire Smoke Shop - New York, NY (June 2022 - February 2023)

- Assisted customers in selecting tobacco and vape products while providing product knowledge.

- Managed cash register transactions and balanced cash drawers at the end of shifts.

- Stocked shelves, organized inventory, and ensured the store remained clean and presentable. Pharmacy Cashier

CVS Pharmacy - Elmont, NY (August 2021 - May 2022)

- Processed customer purchases, handled prescriptions with discretion, and assisted with basic pharmacy tasks.

- Provided excellent customer service and resolved any checkout-related concerns.

- Organized inventory, restocked shelves, and assisted with store cleanliness. Stocker

Target - New York, NY (January 2020 - July 2021)

- Unloaded deliveries and efficiently stocked shelves according to store layout.

- Maintained accurate inventory levels and reported discrepancies to management.

- Assisted customers with locating items and provided excellent service. Skills

- Cash handling and POS system operation

- Inventory management and stocking

- Product testing and quality control

- Customer service and sales assistance

- Strong attention to detail and teamwork

Education

High School Diploma

Elmont Memorial High School - Elmont, NY (Graduated: 2019)

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