Front Desk, Lash Tech
Resume:
Ana Urdaneta
*************@*****.***
EDUCATION:
Miami Dade College - Undergraduate Majoring in Nursing, Generic PT, AS 2023 – Present
PROFESSIONAL CERTIFICATES/COURSES:
John A Ferguson SHS High School Graduated - 911 Telecommunication Certificate June 2023
WORK EXPERIENCE:
Lash technician 07/2022-Present
Preparing work areas for each client
Performing a thorough client consultation
Applying eyelash extensions safely and precisely
Communicating constantly to make sure the clients are comfortable
Following salon hygiene procedures
Instructing clients on aftercare and recommending products
Building strong relationships with customers
Buying, stocking, and checking inventory for the salon product line
Creating customized eyelash treatments based on distinctive styles and the client’s particular requirements
Cleaning clients’ lashes with disinfection solutions to remove any germs or bacteria
Educating clients about proper aftercare for their eyelashes to maintain their appearance and durability
Dijaro Consulting Services, Inc 09/2021-Present
Accounting Associate
Introduced accounting data into QuickBooks software to update accounting reports.
Maintained records of financial transactions by establishing accounts and posted transactions
Maintained accounts by verifying, allocating, and posting transactions.
Reconciling entries.
Quesos La Pradera 06/2021-08/2021
Front Desk Representative/ Sales Associate
Answering phones
Scheduling appointments
Welcoming guests
Creating and maintaining a positive team atmosphere
Providing personable and stand-out service to members and guests
Consistently meeting or exceeding established sales and customer service goals
Promoting special services offered to generate sales and revenue
Ensuring the work area is safe, clean, and well-organized
Keeping a check on inventory
Performing other administrative duties as needed
Kept area clean in accordance with the company’s guidelines as well as the requirements
Sushi Sake Bird Road - Take Out 11/2022-06/2023
Take Out Representative
Experienced in taking food orders
Operating cash registers
Safely handling food while checking for proper orders
Monitored incoming calls with a pleasant and professional voice
Ensured front desk was well attended at all times
Highly efficient at preparing food orders quickly while greeting customers
Kept packing area clean in accordance with company’s guideline as well as local health department requirements
SKILLS & LANGUAGES:
Fluent in Spanish and English
Excellent Knowledge of Microsoft office (Word, Excel, PowerPoint) QuickBooks, POS software and more
I-Design - Club High School
Self-driven personality with proven ability to prioritize and complete multiple tasks
Productive team player provides leadership performance towards the company’s goals
Capability in managing assigned simultaneous projects and achieving deadlines accordingly
Problem solving skills, allowing the company to meet with the excellent final product result
EXTRACURRICULAR:
Care & coach grades 6th – 8th school volleyball team
Care & choreograph grades 6th – 8th school dance team
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