Data Entry Customer Service

Davida James

*********@******.*** 501-***-**** Dallas, TX

SUMMARY

Detail-oriented professional seeking Data Entry role with 6 years of experience in database management and record-keeping. Proven track record in maintaining database accuracy using Excel, SQL, and CRM tools, enhancing organizational efficiency. Strong skills in data entry accuracy, attention to detail, and proficient in Microsoft Office and G-Suite.

WORK EXPERIENCE

Staples Addison, TX

Tech Sales Supervisor Feb 2023 - Apr 2024

• Exceeded monthly sales targets by 10% through strategic customer engagement and personalized service.

• Improved stock accuracy by 20% through diligent record-keeping utilizing ERP software and barcode scanners.

• Supported product demonstrations, enhancing customer comprehension and contributing to a 5% increase in sales. Kelly Services Richardson TX

Credentialing Specialist Jan 2022 - Sep 2022

• Managed primary source verification for over 300 new applicants using HRIS and CRM systems.

• Maintained database accuracy and currency with Excel, SQL, and CRM tools, enhancing organizational efficiency by 20%.

• Performed comprehensive quality analysis and oversight, contributing to a 20% increase in productivity. Best Buy Little Rock, AR

Customer Service Manager Aug 2015 - Sep 2019

• Managed customer sales and service calls, enhancing the efficiency of communication across multiple phone lines statewide.

• Increased phone sales margin by 25% through strategic process improvements and effective customer engagement.

• Trained and developed newly hired employees to ensure consistent delivery of high-quality customer service. Kroger Little Rock, AR

Grocery Manager Jun 2016 - Sep 2019

• Led and supervised an overnight team responsible for efficiently stocking grocery items.

• Ensured accurate restocking and organization of newly delivered grocery products.

• Compiled and submitted comprehensive nightly reports to track inventory and team performance.

• Developed and installed new floor sales signage and displays to enhance product visibility and customer engagement.

EDUCATION

University of Central Arkansas

Bachelor of Science, Biology

Conway, AR

Sep 2008

SKILLS

Teamwork and Collaboration • Microsoft Office, Excel, & G-Suite • Data Entry Accuracy • Problem-Solving • Typing Speed • Communication Skills • Attention to Detail • Organizational Skills

Contact this candidate