Program Management Migrant

RACHEL STARNER

561-***-**** Tucson, Arizona ********@*****.***

EXECUTIVE SUMMARY

I bring not only a drive to work with underserved migrant populations and communities but also extensive practical experience in program management and coordination as well as training and mentoring.

My experience extends to engagement with all levels of program participants – these collaborations have proven to be essential in establishing quality working relationships in order to achieve program goals.

KEY SKILLS

•Migrant and refugee direct support

•Knowledge of US border issues

•Relationship-building with program stakeholders

•Program administration capabilities, to include management, budgeting and training/coaching

EXPERIENCE

Eloy Accompaniment and Visitation, Eloy Detention Center

October 2024 – current

Migrant Inmate Volunteer, Eloy, AZ

•Weekly visits with inmates, providing conversation and emotional support.

•Resource support for inmate cases including letters of support, document translation, family interface and organizational/legal connections.

Casa Alitas Migrant Shelter

December 5, 2022 – February 28, 2025

Site Lead, Tucson, AZ

•Provided support to migrants recently processed by US Border Patrol for services which include travel assistance, medical evaluations, and asylum case resources.

oInstructions provided primarily in Spanish

oDirected over 50 fellow staff, contract workers and volunteers concerning shelter procedures and problem solving.

•Managed food order and distribution for 5 Casa Alitas Sites.

oCoordinated with volunteers, staff and vendors to determine food needs and assemble orders.

RACHEL STARNER

561-***-**** Tucson, Arizona ********@*****.***

Lutheran Services Carolinas – Refugee Services

October 2018 – September 2022

Mentor Volunteer, Columbia, SC

• Supported refugee resettlement services providing transportation and mentoring.

Midlands Mediation Center

July 29, 2019 – February 11, 2021

Mediation Coordinator, Columbia, SC

•Online coordination of volunteer mediators (many working attorneys) and low-income clients for non-profit that provides low-cost mediation services to the community.

•Counseled potential clients on the benefits of using mediation to resolve conflicts, many which involved families and dependent children.

•Developed remote monthly “Brown Bag” series to keep mediation training students engaged via topics of interest.

Global Humanitarian & Development Foundation (GHDF)

Jan 29 – April 20, 2018

Graduate Intern, Kigali, Rwanda

•Developed 5 site reports for Mahama Refugee Camp and refugee transit centers in Rwanda, assessing GHDF’s and refugee livelihood program.

•Due to the reports, GHDF identified key areas of success to emphasize in future marketing efforts and acknowledge those staff responsible for the good results.

EDUCATION

MA in Sustainable Development - SIT Graduate Institute, Washington, DC

Bachelor of Arts in International Studies - George Mason University, Fairfax, Virginia

LANGUAGES

Spanish, some French

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