Sales Manager Call Center

Experience

OBJECTIVE: Seeking a position with an innovative organization where I can use my experience and knowledge to learn, advance and enhance the development of that organization as well as achieve personal growth.

JBC Owner Operator June 2014 to Present

●Prospect for new business

●Market all products and services

●Interview any and all potential employees

●Facilitate any and all applicable training

●Maintain company database

●Maintain and issue all payroll related systems and issue payroll

●Prep foods, cook and serve all foods applicable to each catering job

COMCAST Inbound Sales Consultant December 2010 to December 2013

●Consulted with customers calling into call center

●Sales various telecommunications products and services

●Products and Services included CHSI, CDV, Digital Cable, Local and Long Distance

AT&T Sales Manager Major Accounts June 2007 to November 2010

●Managed and coached team of 8 - 16 Sales Executives

●Provided sales training on Mobility, DSL, U-Verse, local access lines, local and long distance services, T1, ISDN (BRI & PRI) and all applicable Telco features

●Maintained monthly quota of collective team revenue Major Accounts

SBC Sales Manager April 2003 to June 2007

●Managed and coached team of 10 - 20 Account Managers

●Provided sales training on Mobility DSL, local access lines, local and long distance services, T1, ISDN (BRI & PRI) and all applicable Telco features

●Maintained monthly quota of collective team revenue on Small Business Accounts

Education

DeVry Technical Institute, Chicago, IL

Certificate, Electronic Technology October 1981

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