Shamsia Monica
*******.*******@*****.*** +1-571-***-****
An accomplished and proactive professional with over seven years of extensive experience in managing and administrating programs within challenging contexts. I have held key roles with organizations such as Save The Children International, Norwegian Refugee Council, and various local NGOs across Afghanistan. My demonstrated expertise lies in strategic planning, project management, and operational oversight. I have successfully led teams and implemented initiatives to achieve organizational goals, with a strong focus on efficiency, resource optimization, and stakeholder engagement.
Education
Bachelor of Arts, English Literature, University of Nangarhar, Afghanistan Sep 2014 – Aug 2017
Languages
English, Farsi, Dari, Pashtu, Hindi
Professional Experience
Store Coordinator – Customer Service and Cashier – Finest Store, Kabul, Afghanistan, Part-Time July 2022 – April 2023
Process orders, returns and exchanges
Maintain detailed records of customers’ transactions
Resolve customers’ complaints about products or services
Answer phone calls for restocking and rearranging the store
Education Manager/Coordinator, Save the Children, Kabul, Afghanistan May 2022 – August 2023
Coordinated with Media and Communications Department for production of high-quality case studies for advocacy and media events.
Supported capacity building of project staff in Education in Emergency (EiE) and Child Protection in Emergency (CPiE).
Monitored project interventions regularly to identify gaps and developed action plans.
Ensured project indicators and outcomes were on track and shared monitoring findings through reports.
Led staff in planning and executing activities.
Developed annual plans for the education department and corresponding activities.
Created budget plans for various activities.
Resolved conflicts and facilitated problem-solving within the team.
Produced client deliverables including education monitoring and evaluation (M&E) reports, incorporating qualitative and quantitative data analysis.
Project Officer, Save the Children, Kabul, Afghanistan, September 2020 – April 2022
Supported senior staff in preparing, reviewing, and revising detailed implementation plans (DIPs).
Monitored project progress through provincial field visits and meetings with local stakeholders.
Assisted in the effective implementation of project interventions in CBE, Preschool, ECCD, and Special Education.
Collaborated with provincial teams on monthly targets, weekly work plans, database management, and reviews of target indicators.
Tracked weekly and monthly budgets, identified potential variances, and made necessary adjustments.
Prepared and monitored detailed procurement plans to ensure timely and budget-compliant material purchases.
Education Trainer, International Rescue Committee, Afghanistan, January 2017 to May 2017
Developed training materials and scopes.
Led training sessions for beneficiaries.
Worked closely with project management team to achieve project objectives within budget.
Ensured timely preparation of training materials and staff orientation in Kabul and provincial locations.
Took full responsibility for project implementation in Kabul province and participated in key stakeholder meetings.
Prepared and edited project reports (monthly, quarterly, and final).
Liaised with the MEAL Department for outcome-level analyses (quantitative and qualitative) of project progress and beneficiary impact.