Store Manager Associate

NANCY HASTINGS

Massapequa, NY · 516-***-****

***************@*****.***

Dedicated and ambitious Associate Manager with a proven history of exceeding goals and achieving high customer satisfaction ratings. Seeking the Life Storage Store Manager opportunity where I can advance my management career utilizing my skills and knowledge to meet organizational goals and make a significant contribution to the growth of the company. EXPERIENCE

AUGUST 2022 – OCTOBER 2023

STORE MANAGER FARMINGDALE, LIFE STORAGE

• Currently averaging 50+ positive reviews from customers per quarter.

• Managing the day-to-day operations in Amityville Life Storage facility.

• Renting out storage spaces while executing all documents associated with rental spaces and selling store merchandise.

• Conveying the features and benefits of the Life Storage facility to customers.

• Performing collection calls when necessary.

• Finalize customer terminations or evictions as expected.

• Decreased the number of customers rentals resulting in company auctions. MAY 2021– AUGUST 2022

ASSOCIATE MANAGER, LIFE STORAGE

• Rent storage spaces.

• Work face to face with customers providing exceptional customer service while building relationships with new and existing customers.

• Accept payments and complete daily bank deposits. MAY 1985– AUGUST 1994

REAL ESTATE AGENT, CENTURY 21

• Assist in clients purchase, sell, and rent properties.

• Perform walk through’s provide guidance through the process of buying, selling, and leasing properties.

• Grew customer base by generating leads, counseling clients on market conditions and developed competitive pricing.

SKILLS

• Expert in driving customer satisfaction

• Administrative experience

• Ability to quickly assess all customer needs.

• Proven expertise in problem solving &

negotiating.

• Follow up and ensure resolution of issues

and completion of tasks.

Contact this candidate