High School Office Experience
Resume:
Sheri H. Duke
Pearland, Texas **584
Cell: 713-***-****
Objective:
My objective is to obtain a position where I can utilize my clerical and office experience. I am also looking to expand my experience in different fields. I am a responsible, dedicated and loyal employee who would like the opportunity to work for an established company.
Education:
Pearland High School: Graduated 1991
San Jacinto Jr. College: Student 1991-1992
Houston Joint Apprenticeship Training Center: 2000-2004
Work Experience:
Memorial Hermann Southeast; August 2015 to Present:
Birth Registrar Duties include: Creating and submitting records accurately for each birth in a timely manner, track and log records that require an acknowledgment of paternity, I maintain records and have them prepared for quarterly audits with my representative from the Texas attorney general’s office, attendance at a regional as well as annual conference each year. Maintain my certification to administer an Acknowledgment of Paternity. Assist parents with amendments as well as recessions if needed. Contact vital statistics, if needed, to assist a parent with issues may arise. Chart Immtrac accurately for each record. Order all the materials needed to provide parents with all the information they need for the record.
Unit Clerk Duties include: Monitoring of Hugs System, Paging physicians, Setup and breakdown of patient charts, checking in visitors, updating assignment board, answering calls and routing to correct person on the unit, paperwork for admitting and discharging patients on the unit, posting and reconciling charges for the unit, transferring patients, accurately provide patient information according to HIPAA laws, initiate call backs to patients with the purpose of assisting nurses, maintain printers and fax machine on the unit, Report maintenance issues and follow up on the repairs, Supervise a multi-line phone, call light for patients, and locked door on the unit, Typing letters, sending faxes, making copies, etc. Provide basic computer support to nurses.
UTMB : January 2012 to August 2015:
Switchboard Operator Duties include: Physician on-call support for after hours, emergency code paging support, provide general information to callers, route incoming calls in a timely manner, assist in making outgoing calls, back – up for on call scheduling, maintain and accurately record various logs, verified amcom updates were entered correctly, assist doctors staff and students with pager issues, accurately provide patient information according to HIPAA laws, provide directions to callers and verify their appt. time and locations, maintain exception report, maintain and log faculty vacations, audit amcom code listings, verify third party tickets are accurate
Kelly Services : March 2011 to January 2012
I was contracted at UTMB as a switchboard operator for information services my duties include: assisting in making long distance calls, transfering calls incoming and outgoing, paging physician, completing emergency code paging and tests, giving general information to callers, recording data of calls where charges are incurred, checking patient appointments, and providing directions as needed.
Truman Dobbins & Associates Vending & O.C.S. Brokerage Firm: 2009 - March 2011
In January 2009, I was hired as a full time employee. My duties include: answering incoming calls, data entry, filing, general office duties, and sorting of manufacturer rebates, responsible for processing incoming and outgoing mail. I am also responsible for making sure we receive our commissions and tracking them. I am proficient in Microsoft Word, Excel, & Outlook.
Truman Dobbins & Associates Vending & O.C.S. Brokerage Firm: 2005-2009
I worked as a contract labor. My duties included: answering incoming calls, inputting data, filing, and sorting of manufacturer rebates, processing incoming and outgoing mail.
IBEW- local Union 716-Apprenticeship Program: 1999-2004
Employed as an apprentice for various companies doing commercial electrical work. Contractors were Treadwell Electric, Texas Electric, Midwest Electric, Harperwood Electric, Fisk Electric and Alpha Electric.
References:
Anthony Hollister – 5431 Willow Creek Way, Houston, TX 77017
Shelby Mauldin – 3230 Ave E, Santa Fe, Tx 77510
Barbara West – San Leon, TX
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