Graphic Design Project Manager

Shelby Hougen

TECH LOVER AND PEOPLE EXTRAORDINAIRE

@ 808-***-**** © skhougenagmail.com Oo Mesa, Arizona

EXPERTISE

Windows & OSX

Adobe Creative

Suite

Premiere

Photoshop

lLlustrator

InDesign

Lightroom

Microsoft Office

Google Suite

Gmail

Drive

Docs

Meet

Sheets

Ads

PROFESSIONAL

Project Management

Team Building

Client Relations

Training

Management

Execution

CERTIFICATIONS

Regional Occupational Program :

Computer 3D Design/Animation

Regional Occupational Program :

Graphic Design

East Valley Institute of Technology

Computer Animation

Apple Certified Macintosh Technician

WORK

EXPERIENCE

TouchTwenty

Creator/Owner

October 2016 - Present

lam a project manager doing graphic design, web design, and sprearheaded social

media presence, am very passionate about video creation and editing and have

directed social media advertisement campaigns optimizing interactions with current

and future clients. have teamed up with Chiropractic offices, Realtors, Brokers on

Maui, life coaches, hobbists, and entrepreneurs. ensure that projects are timely

and appropriate for clients.to best facilitate their success.

GoDaddy

Professional Web Services Account Manager

July 2017 - July 2019

consult with clients to identify the design elements necessary for their business

success. design website hierarchy in synergy with existing branding and

coordinate with teams across the enterprise to complete a client's project ina

timely and efficient manner. also ensure that any further needs are discovered to

ensure

mutual benefit.

Mac Made Easy

Apple Certified Technician

September 2016 - January 2017

achieved Apple Certification in two weeks. was responsible for performing repairs

on Desktops, Laptops, and iPhones as per Apple's standards and warranty

specifications as appropriate. enjoyed keeping my clients up to date on the status

of their repairs.

Verizon Wireless

Solutions Specialist

July 2014 - September 2016

maintained current knowledge of the continually advancing industry. provided

excellent customer service and hosted educational workshops on iOS, Android, and

Windows platforms. met and exceeded competitive sales goals. ensured that

customers of all skill levels are comfortable with their various devices.

BMO Harris Bank

Personal Banker

September 2013 - June 2014

effectively learned the constant changes of the bank merge while conveying the

changes to customers and providing them a seamless experience. demonstrated

a mastery of all products and services, using them to make my customers

financially successful while surpassing sales goals.

Wells Fargo Bank

Service Manager, Personal Banker, Teller

June 2011- September 2013

worked my way up to the Service Manager position in under two years by

consistently delivering top sales numbers. was in the top 5 bankers of my market.

coached my teller team of up to nine tellers to hit sales and customer service goals.

expanded my knowledge to remain current on federal regulations as well as bank

policies and then shared them with my team.

Contact this candidate