Customer Service Security Guard

Objective

•Extensive experience in providing exceptional customer service, aiming to exceed customer expectations and create memorable experiences.

•Exceptional communication skills, effectively conveying information, listening attentively, and building rapport with customers.

•Ability to thrive in high-pressure situations, maintain composure, make sound decisions, and meet deadlines with efficiency.

•Strong multitasking skills, effectively prioritize tasks, manage time efficiently, and handle multiple responsibilities simultaneously.

Experience

Sandwich Artist July 2021- Present

Subway, Goulet Street, Winnipeg, MB

•Had a basic understanding of budgeting, cost control, and profitability to contribute restaurant’s success.

•Understanding of food safety protocols and ability to enforce them to maintain a safe and clean environment.

•Flexible and able to handle unexpected situations, adjust schedules, and effectively manage staffing needs.

•Maintained accurate inventory records, monitored stock levels and coordinated with supplies to ensure smooth operations.

•Paid close attention to the details of each task, ensuring accuracy and precision in all aspects of work.

Security Guard - Part-time Sept 2022- Mar 2025

Impact Security Group. Winnipeg, MB

•Reports losses and damages by documenting irregularities and informing violators of policies and procedures.

•Secures premises and personnel by patrolling the property, monitoring surveillance equipment, and managing access points.

•Manages traffic by directing drivers.

•Completes reports by recording observations, information, incidents, and surveillance activities.

•Supports the organization’s stability and reputation by complying with legal requirements.

Education

Business Marketing Jan 2020 – May 2021

Conestoga College, Kitchener, Ontario, Canada

Specific Courses: Accounting, International Marketing, Direct and Database Management.

Bachelor of Commerce – Honours July 2016- May 2018 Govt. Mahendra College, Patiala, Punjab, India

Specific Courses: Financial Management, Cost Accounting.

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