Customer Service Assistant Manager

Professional Resume

Work Experience

Crew Member

Five Guys - Buckhead, GA

April 2024 - June 2024

Customer Service Associate

Walgreens - New Orleans, LA

November 2023 - March 2024

After School Teacher

APEC - South Fulton, TN

August 2022 - October 2023

Family Dollar Assistant Manager

Family Dollar - Atlanta, GA

November 2022 - July 2023

Crew Trainer/Cashier

Zaxby’s - South Fulton, TN

April 2021 - March 2022

As an Assistant Manager at Family Dollar, I was responsible for ensuring the store was in top condition for visits. I managed staff efficiency, handled store openings/closings, and oversaw daily tasks.

As a Crew Trainer/Cashier at Zaxby’s, I was responsible for processing customer orders, maintaining a clean workspace, and training new hires. I also managed customer complaints, escalating them to the manager when necessary.

Education

High School Diploma

Banneker High School - Union City, GA

August 2020 - July 2023

Skills

• Cashiering

• Math

• Basic Math

• Cash Handling

• Marketing

• Microsoft Excel

• Time Management

• Sales

• Customer Retention

• Microsoft Word

• Cash Register

• Hospitality

• Organizational Skills

• Tutoring

• Warehouse Experience

• Team Development

• Teaching

• Merchandising

• Customer Service (6 years)

• Classroom Management

• Food Handling

• Childcare

• Food Service

• Writing Skills

• Management

• Public Speaking

• Negotiation

• POS

• Supervising Experience

• Food Preparation

• Babysitting

• Communication Skills

• Retail Sales

• Load & Unload

• General Office Skills

• Data Entry

• Filing and Documentation

• Administrative Support

• Scheduling

• Multitasking

• Report Preparation

• Correspondence Handling

• Office Equipment Operation

• Negotiated with suppliers for cost-effective purchasing solutions.

• Managed distribution schedules to ensure timely deliveries to clients.

• Collaborated with warehouse teams to streamline shipping and receiving processes.

Purchasing & Logistics Coordinator

Crescent Crown Distributing - 2023 - 2025

• Maintained and tracked inventory levels to prevent stock shortages.

• Assisted in purchasing and procurement activities to ensure seamless supply flow.

• Utilized inventory management software to update records and generate reports.

Inventory Specialist

Inergroup Solutions - 2023 - 2025

• Managed incoming and outgoing shipments, ensuring accuracy in documentation.

• Operated forklifts and other warehouse equipment for efficient loading and unloading.

• Conducted inventory checks and coordinated with vendors for supply chain optimization.

Shipping & Receiving Associate

UPS - 2023 - 2025

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