Quality Control Customer Service

AT

Andre Thomas

CONTACT

PROFESSIONAL SUMMARY

SKILLS

619-***-****

*******.******@*****.***

• Forklift Operation – Ability to

operate various types of warehouse

machinery (e.g., forklifts, pallet

jacks, and reach trucks).

• Order Picking and Packing –

Proficiency in accurately selecting

and packaging items for shipment.

• Shipping and Receiving –

Knowledge of inbound and

outbound logistics, including

checking incoming shipments,

preparing outgoing orders, and

maintaining records.

• Quality Control – Inspecting

goods for damage, defects, and

quality issues before shipment.

• Safety Protocols –

Understanding of warehouse

safety regulations (OSHA

guidelines) and practices to

avoid accidents.

• Packaging and Labeling –

Knowledge of proper packaging

materials and labeling for

shipment accuracy and safety.

Dedicated and reliable warehouse professional with experience in inventory management, shipping and receiving, and order fulfillment. Proven track record of ensuring smooth and efficient warehouse operations through attention to detail, strong organizational skills, and adherence to safety protocols. Skilled in operating warehouse equipment such as forklifts, pallet jacks, and RF scanners. Adept at managing inventory, maintaining accurate records, and meeting tight deadlines in fast-paced environments. A team player committed to supporting warehouse goals and delivering exceptional customer service.

PROFESSIONAL EXPERIENCE

Warehouse Worker

Ontrac – San Diego, CA March 2023 – August 2024

• Received and processed incoming shipments, inspecting goods for damage and verifying accuracy against purchase orders and invoices.

• Managed inventory using warehouse management systems (WMS), tracking stock levels and organizing products to ensure quick retrieval and optimal storage.

• Operated forklifts, pallet jacks, and other warehouse equipment to load/unload goods, move heavy items, and transport inventory across the facility.

• Picked and packed orders accurately for shipment, ensuring that products were carefully handled and correctly labeled for delivery.

• Maintained a clean and organized warehouse, ensuring all work areas were free from hazards and complying with OSHA safety standards. Retail Stock Associate

Pottery Barn – San Diego, CA January 2022 - March 2023

• Received and unloaded shipments of furniture, home decor, and accessories, ensuring items were checked for damage and matched the packing lists.

• Stocked and organized store inventory on shelves, ensuring that products were properly displayed, neatly arranged, and easily accessible for customers.

• Prepared and assembled furniture displays in coordination with the sales and design teams to create visually appealing presentations.

• Maintained a clean and organized stockroom by ensuring that the storage areas were orderly and that products were safely stored to prevent damage or loss.

Hotel Remodeling Construction Worker

RC Strong – San Diego, CA August 2024 – February 2025

• Renovated hotel guest rooms and common areas, including painting, drywall installation, and finishing carpentry, adhering to project specifications and timelines.

• Assisted with demolition and site preparation, removing old materials, and clearing debris to prepare spaces for remodeling.

• Ensured compliance with safety regulations and OSHA standards, maintaining a safe work environment.

• Contributed to high-end hotel renovations, focusing on attention to detail to meet luxury specifications.

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