Customer Service Child Care

LAVON THOMAS

**** ****** *** ******** ** · 312-***-****

********@*****.*** · https://www.linkedin.com/in/lavon-thomas/ · Twitter: lavoncordel

My objective is to become an exceptional and effective customer service professional. My goal is to further develop and expand my knowledge and relationship building and enhance my communication skills that I can utilize in a variety of industries.

EDUCATION

MAY 2022

ELMHURST UNIVERSITY

BACHELOR OF PHYSICAL EDUCATION

EXPERIENCE

10/25/2016 – 07/12/2017

CHILD CARE WORKER, WHEATON SPORTS CENTER

• Assisted a daycare center and responsible for children with a range of infant to teenager

• Organizing activities and developing curriculum for older children

• Developing a schedule for the children to maintain throughout the day

• Strong verbal communication and listening skills to converse with children, fellow professional caregivers and parents or guardians

• Excellent patience and stamina for keeping up with the demands of children of all ages

• Advanced multitasking and organizational skills to handle multiple children at a time

08/2017 – 05/2022

CAMPUS, COMMUNITY AND LEADERSHIP ACCOMPLISHMENTS AND ACTIVITIES

COLLEGIATE ATHLETE, ELMHURST UNIVERSITY BASKETBALL

• Five year letterwinner, second team all-conference honoree (2020 and 2021)

• CCIW All-Conference Award

• Led team to the Final Four NCAA Basketball Championship

• Five year Camp Counselor lead for Elmhurst University

• Community Service – cleaning Route 88 highway; cleaning special needs retirement home; speaker at multiple middle schools regarding being a Student-Athlete etc.

Youth Basketball Tournament Coordinator/Skill Development Instructor

Protect the Brand Athletics

6/2022 - 7/2025

•Assist in planning and executing tournament, leagues, camps and clinics

•Communicate with participants concerning logistics and the program's activities

•Provide instruction to the development of player's individual skills

Monitor player's progress and give feedback

FRANCES XAVIER WARDE assistant coach 7/8th grade varsity

-Head coached the Jv 7th grade boys led to semifinals in state playoffs

-15-6 team record

8/2022 - currently still working here

NEW CANVASSING EXPERIENCE

- responsible for collecting and gathering donations and sign ons for various charities including feed my starving children, planned parenthood and more.

8/2024 - 10/2024

Jonathan Wesley

-Responsible for gaining sign ups and new contacts for NRG power plant in various markets and retail stores

-relied on great people skills and customer service

11/2024- 03/2025

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