VICTORIA HENDERSHOT
Mobile: 770-***-**** Email: ********.*.**********@*****.*** Spokane, WA
SUMMARY
Disciplined and insightful manager with more than 5 years of leadership experience. Reliable, diligent, and flexible professional with superb communication capabilities. Eager to leverage leadership expertise as a project coordinator. In current role, ranked above peers in every performance evaluation, ensured subordinates were safe, and streamlined communication between my supervisor and my subordinates to ensure every project was completed to standard. EXPERIENCE
U.S. Army Europe, Africa, U.S.
Manager July 2023 – Present
● Directly responsible for the safety and welfare of 23 personnel and equipment worth more than $2.1 million
● Managed over 50 projects across four different offices in Eastern Europe, Africa, and the United States
● Enabled exceptional collaboration among staff by establishing a safe and productive environment fueled by open communication and intentional relationship building U.S. Army Salt Lake City, UT
Mobilization Coordinator November 2022 – July 2023
● Advised my supervisor on training, logistics, personal, and staff readiness requirements
● Managed budget for movement and training
● Arranged and coordinated the efficient movement of personnel and equipment to locations conducting projects
● Monitored and scheduled all required training for 20 personnel U.S. Army, Europe
Manager January 2021 – October 2022
Coordinated employee training and development, managed $250k in resources, and received an award from stakeholders for effective program execution
● Facilitated comprehensive training and development for 21 team members, coordinating across departments to ensure full qualification and meet organizational objectives
● Provided comprehensive HR management advisory and technical services, including developing and implementing plans and SOPs, aligning tasks with objectives to drive organizational success. Total Dental Remote
CX Project Manager January 2015- May 2016
● Worked with dental practices to assist in onboarding project management.
● Managed scheduled to ensure customer set up was completed on time.
● Utilized database to log information for at least 50 customers per day and ensure data entry is accurate
● Ensured data entry accuracy by utilizing Excel to identify and remove discrepancies EDUCATION
University of North Georgia Dahlonega, GA
Bachelor of Arts in Psychology August 2016-May 2020 Emphasis: Leadership
SKILLS
● Applications: Microsoft office, Google drive, spreadsheets, presentations
● Skills: leadership, detail oriented, strong work ethic, discipline, strong written and verbal communication, integrity, reliability, resourcefulness
AWARDS & CERTIFICATES
Awards
● Recognized as #1 of 22 managers in the organization after coordinating all personnel, training, and equipment for overseas missions
Certificates
• 2024 Google Project Management Certificate
● 2021 Unit Movement Officer: Course on how to move and maintain large equipment
● 2020 AG BOLC: Course that details all of the human resources systems and functions of the Army