Case Manager Administrative Assistant
Resume:
Jorge Alicea
Holyoke, MA
***********@*****.***
I completed my time at Springfield Technical Community College and received my Associate degree in Criminal Justice in 2018. I am looking to utilize my skills in a full time employment setting. I am a dependable worker, enjoy being part of a team an am proficient in English and Spanish.
Work Experience
Direct Care
Gandara
Northampton,MA
May 2021-June 2021
My responsibilities were to process new resident intakes, hold daily meetings, med counts and making sure residents took their medication. I also was responsible for making sure all access areas were secure.
Case Manager
Valley Opportunity Council
Holyoke,MA
July 2020--August 2020
My responsibilities were to process clients intakes, meet with families and discuss different assistance programs available them
Cook
Chipotle
Holyoke,MA
June 2019--July 2019
My responsibilities were to prepare and cook meals, make sure serving trays were stocked with fresh food. Also was responsible for cleaning of dishes and kitchen. Receptionist and Administrative Assistant
Springfield Technical Community College - Springfield, MA June 2018 to December 2018
My responsibilities were to answer phone calls, set up appointments and create student forms, spreadsheets, and assist students who were looking for food, unemployment, 2
housing, and I also assisted with Campus activities. Student Activities Assistant
Springfield Technical Community College - Springfield, MA January 2018 to Present
Duties are to assist with student campus activities, and ticket sales, and handle cash register.
Data Entry Processing
Holyoke Adult Learning Center - Holyoke, MA
June 2017 to August 2017
I was responsible for processing intakes of students signing up for GED classe. Other duties include instructing GED tests and creating spreadsheets, and using Microsoft Word.
Direct Care Worker
Phoenix House - Holyoke, MA
February 2017 to March 2017
Duties were to process intakes of new residents, prepare daily schedules, prepare meals and distribute medications.
Dietary Aide
Holyoke HealthCare Center - Holyoke, MA
August 2016 to September 2016
Duties were to prepare and serve meals to residents. I also was responsible for dishwashing and cleaning of the kitchen.
Receiving Associate
Macy's - Holyoke, MA
August 2015 to November 2015
Duties were to unload trucks, price and prepare merchandise for store displays. Stock
Burlington Coat Factory - Holyoke, MA
April 2015 to August 2015
Duties were to price and stock merchandise on store shelves. Dishwasher
Ruby Tuesday - Holyoke, MA
August 2014 to September 2014
Duties were to wash and restock dishes and utensils back to proper stations. Also was responsible for food prep, replenishing salad bar, and cleaning of bathroom and dining areas.
Target
3
Overnight Stock - Holyoke, MA
February 2013 to March 2013
MA
Overnight Stock
* Ensured compliance to night work schedule as assigned by company management.
* Performed stocking duties such as ordering, lifting, blocking, facing and dusting products.
* Administered efficient cleaning and tidying work to keep department clean and well organized.
Backroom Associate
Sears - Holyoke, MA
April 2012 to July 2012
Kept merchandise organized and accessible.
* Maintained a clean, great-looking store.
* Quickly and accurately responded to merchandise requests. Overnight GM Associate
Walmart - Chicopee, MA
November 2011 to March 2012
Responsible for helping to get the store prepared every night for the next day's customers.
* Processed freight, create new displays on endcaps and fill shelves with merchandise.
* Followed safe work practices.
Overnight Warehouse Associate
Home Depot Distribution Center -
Westfield, MA
July 2011 to July 2011
Assisted with receiving and unloading of goods.
* Verified goods received of a purchase order before placing incorrect location.
* Operated forklift, hand truck, pallet jack and other warehouse equipment in a safe manner.
Personal Care Assistant
Stavros - Springfield, MA
October 2004 to June 2008
My duties were to provide care for patient, also cooking, cleaning, running errands and bringing patient to doctor's appointments.
The impact I had during this job was that I was a reliable employee and built a great 4
relationship with my patient.
The skills that I demonstrated for this job was that I had the cooking and cleaning skills and was also very understanding of my patients needs. Cleaning
Wingate Nursing Home-South Hadley, Ma
I was responsible for removing linen, cleaning rooms and lobbies, bathroom facilities, setting up and cleaning dining room areas, and removal trash. Delaney House
August 2000 to September 2000
I was responsible for cleaning the hotel rooms, lobbies, and facilities, also was responsible for returning dishes back to restaurant, and maintain outdoor patio Education
GED
Holyoke Adult Learning Center - Holyoke, MA
September 2013 to Present
Associate in Criminal Justice
Springfield Technical Community College - Springfield, MA September 2016 to June 2019
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