Technical Support Data Entry

Personal Information

Name: David Perez Lopez

Address: **** ********* **, ****** **, 75249

Phone Number: 406-***-****

E-mail: ***************@*****.***

Marital status: Single

Date of birth: April-18-1998

Aptitudes

Bilingual, Good at working as a team, creative, dynamic and goal-oriented, I am a person focused on improving every day and always doing more than what is asked of me.

Experience

May 2024-September 2024

CHB Entertainment - Amusement Attendant/ Manager

● Cashier

● Shelf Stacker

● 1st line cook

● Food delivering

● Logistic

● Food Supervisor

February 2022-February 2023

MyQ application - Technical support tier ll and customer service

● Data entry

● Application settings

● Pairing garage door openers to the application

● Provide customer information about the company and the process

● Tech support in garage door openers, cameras, smart locks, hubs, gates and home bridges September 2018-July 2019

Comcast - Activation department, Technical support and customer service

● Activate customer’s account

● Add telephone, cable and internet service to their address

● Data entry

● Manage of digital boxes and internet modems

2

December 2016-February 2018

T-Mobile - Sales department, Technical support and customer service

● Activate new phone number’s new account holder’s, SIM Cards and Cell Phone devices

● Lock, Unlock, Suspend, Activate and Port any phone device and account following the rules

● Data entry

● Sale of phone devices, accessories, lines and promotions

● Insurance activation

● Adding VPN’S, APN’S, Factory Resetting, turning roaming on/off

● Taking Payments with credit/debit card following the CPNI code Formación

November 2015

Acasula Carmen Castro High School

Science and humanities diploma

(PII) Personal Identify Information codes diploma

(CPNI) Customer Proprietary Network Information Code diploma

(CPPA) California Prompt Payment Act course

(HIPAA) Health Insurance Portability and Accountability Act course Achievements

● Training in commercial and labor legislation

● Rules of behavior of the practitioner in the company

● Training in moral values and professional ethics

● Training in the importance of banking

References

● Luis Alvarez (Restaurant Manager) -305-***-****

● Gabriela Lopez (Cashier and Tax accountability) 214-***-****

● Carlos Argueta (Audi company seller) 469-***-****

Contact this candidate