Information Systems

KYMOERAH TOMLINSON

********@*****.*** • Long Island, New York • 516-***-**** • www.linkedin.com/in/kymoerahtomlinson

EDUCATION

HOWARD UNIVERSITY Graduation: May 2025

B.B.A. Computer Information Systems, GPA: 3.3 Washington DC

Relevant Coursework: Computer Science I & II (C++), Unix Lab, Computer Organization, Accounting Principles, Software Design, Management Info Systems, Database Management, Systems Analysis and Design

SKILLS

Languages: SQL (MySQL), C++, Python

Technologies: Excel, PowerPoint, Google Suite, Microsoft 365

Skills: Critical and Creative Thinking, Office Operations, Project Planning

WORK EXPERIENCE

COMMUNITY FEDERAL SAVINGS BANK Jun 2024 – Aug 2024

Ops/IT Intern New York City, NY

Managed and updated Active Directory for 250+ user accounts, reducing onboarding errors by 40%.

Leveraged Lansweeper scripts and command line tools to decommission 100+ legacy devices, cutting inventory discrepancies by 95%.

Resolved 30+ support tickets per week, averaging a 24-hour resolution time and improving user satisfaction.

Performed 30+ software deployments and removals (Microsoft Visio, SQL Server Management Studio, Dell Command Suite) using Screen Connect automation.

NASSAU COUNTY LEGISLATURE May 2022 - Aug 2022

Intern for former Nassau County Legislator and Current NY State Senator Siela Bynoe Mineola, NY

Processed and organized constituent case data in Excel, maintaining a database of 500+ records with 100% data accuracy.

Responded to 50+ constituent inquiries weekly via email and phone, escalating critical issues to senior staff within SLA.

Documented meeting minutes and action items across 10+ legislative sessions, improving transparency and follow-up tracking.

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PROJECT EXPERIENCE

Bias-Free Hiring Assistant (FairHire) Senior Capstone Project Apr 2025

Developed a Microsoft Copilot powered agent on Replit to anonymize and evaluate resumes using an O*NETbased rubric.

Improved scoring consistency and surfaced common bias patterns for review.

Delivered recommendations for integrating the solution with ATS platforms to key stakeholders.

RecordWise Transcript Management System Feb 2025

Designed a Django based subsystem to automate transcript creation, credit tracking, and GPA calculations.

Defined data models and workflows with ERDs, DFDs, and PERT charts to streamline operations and ensure compliance.

Collaborated on SQL script development to support data integrity and reduce manual processing steps.

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