**********@***.*** • 443-***-****
CLAUDIA HUFFMAN
Compliance Professional
PROFESSIONAL SUMMARY
Detail-focused Compliance Professional with more than two decades of expertise in overseeing intricate operations within major enterprises. Excel in leading diverse teams to meet and exceed compliance standards and improve governance structures. Proficient in risk management and strategic initiatives, proven to elevate client satisfaction and strengthen long-term stakeholder connections.
EMPLOYMENT HISTORY
GLOBAL SUBSIDIARY COORDINATORJan 2019 - Mar 2025
Corporation Service Company (CSC)Springfield, IL
Fostered integration among teams, expediting onboarding processes
Orchestrated cross-border transactions, adhering to local regulations
Managed ad hoc transactions, ensuring compliance and efficiency
CUSTOMER ADVOCATEAug 2018 - Dec 2018
Blue Cross Blue ShieldJacksonville, IL
Resolved member inquiries swiftly
Utilized innovative problem-solving to boost customer satisfaction
Streamlined communication between members and physicians
RETAIL STORE ASSOCIATE & PERSONAL ASSISTANTMar 2015 - Jul 2018
Jacksonville, IL
Utilized organizational skills to manage multiple responsibilities.
Improved store reputation by resolving customer inquiries promptly.
Fostered a safe and nurturing environment through supportive childcare.
DIRECTOR OF COMPLIANCEAug 2011 - Dec 2014
WellCare Health Plans, Inc.Tampa, FL
Implemented and monitored compliance policies, procedures, and practices
Managed external audits and regulatory reporting
Directed enterprise-wide compliance programs and HIPAA initiatives
Developed comprehensive compliance strategies in collaboration with Senior Management Team
MANAGER, REGULATORY COMPLIANCEJul 2007 - Jul 2011
HealthCare USA [A Coventry Health Plan]St. Louis, MO
Served as Business Unit Privacy Leader, overseeing HIPAA compliance
Led risk assessments and policy implementations, fortifying contractual compliance frameworks
Implemented healthcare mandate monitoring systems, streamlining regulatory compliance operations
Ensured vendor compliance and assisted with RFP submissions
REGULATORY COMPLIANCE2002 - 2007
Managed HIPAA compliance, mitigating risk exposure
Implemented effective Fraud & Abuse controls
Streamlined procedures as Regulatory Compliance Analyst
EDUCATION
MASTER OF BUSINESS ADMINISTRATION2002 - 2005
Southern Illinois University-EdwardsvilleEdwardsville, IL
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION1998 - 2002
Southern Illinois UniversityCarbondale, IL
Marketing Minor • Concentration in Mathematics
SKILLS
Compliance Auditing, Data Privacy, Risk Management, Regulatory Compliance, Adaptability, Project Management.