Customer Service Crew Member

Dijon Williams Sr.

Phone: 678-***-****

Email: ****************@*****.***

Objective: My main objective is to excel in all expectations from customers, owners, and managers. I hope to obtain a career within a growing company.

Professional Experience:

Papa John’s (September 2016- June 2017)

Crew Member

Ensure fast and efficient production of quality pizzas and other food items.

Dough, topping, and oven tending

Cashier, clerical, and managerial duties

Customer Service

Georgetown Student Guards (June 2019- March 2020)

Staff Member

Direct interaction with anyone trying to enter residence buildings

Follow a specific protocol if there are any issues

Yates Field House (March 2019- February 2020)

Customer Service

Cashier, clerical, and managerial duties

Handling promotions, returns, and sales on a computerized cash register.

Customer loyalty, trust, and satisfaction are very important.

Provide assistance about the business, products, and services to in-store customers.

Resolving customer complaints, questions, and/or comments.

Applying discounts and processing payments.

Knowledgeable of service, products, store policies, and all ongoing promotions.

Work in the Yates Pro Shop

William Carter Company (TEMP) (March 2020- June 2020) (October 2024- December 2024)

Warehouse Duties

Teamwork

Coordination

Organization

Planning

Time management

Reporting skills

Inventory control

Documentation skills

Scan and tag

Lift boxes (10-60lbs)

Dijon Williams LLC (June 2022- Current)

CEO LaFamilia Productions, Owner Operator

Education/Certificates

Graduated from Miller Grove High School, C/O 2017

Community Service in DeKalb County Elementary Schools upon graduation

Student-Athlete all 4 years (Basketball, Track and Field, Football)

Scholarship Student-Athlete at Georgetown University 2017-Current (Major Degree in American Music Culture Music/Media focused, Minor Degree Business Management and Marketing. Class of 2021)

Top 10% of High School graduate class

Business Management/Marketing, OPIM, and Accounting courses taken at Georgetown University

Bilingual Certification (Spanish, awarded in summer of 2019 by Georgetown University)

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