Employee Relations Human Resource

Alexandra McCaslin

Human Resource Business Partner

******************@*****.*** • 520-***-****

linkedin.com/in/amccaslin • Casa Grande, AZ 85122

Accomplished HR professional with years of experience designing and implementing effective human resource solutions across diverse industries. Proven expertise in employee relations, policy development, and regulatory compliance, with a talent for conducting thorough investigations and collaboratively resolving complex workplace issues. Skilled in developing comprehensive HR frameworks that align with organizational goals while fostering positive employee experiences. Recognized for exceptional communication abilities, meticulous attention to detail, and a strategic approach to human resource management that drives operational excellence and organizational success.

Areas of Expertise

Employee Relations & Investigations

Policy & Procedure Development

Workplace Accident Analysis

Full-Cycle Recruitment

Payroll Administration

Conflict Resolution & Mediation

Onboarding & Orientation Programs

Compensation & Benefit

FMLA & Leave Management

Risk Analysis & Mitigation

Performance Management

Education & Training

Professional Experience

Sun Life Health, Casa Grande, AZ November 2018 - May 2025

Employee Relations Specialist (November 2022 - May 2025)

Led employee relations initiatives for a healthcare organization with 400+ employees, conducting confidential investigations and developing strategic solutions for complex workplace issues. Collaborated with leadership to implement effective communication practices and policy improvements that enhanced organizational compliance and employee satisfaction. Designed and administered employee engagement surveys, analyzing results to identify trends and develop targeted improvement strategies. Assisted with 3-day Supervisory Development course by presenting Substance Abuse training, equipping managers with critical knowledge for addressing workplace substance abuse issues and compliance requirements.

Reduced workplace grievances through implementation of proactive conflict resolution strategies and management coaching in crucial conversations techniques.

Reviewed and updated over 100 existing HR policies, creating separate procedures for each, ensuring full compliance with changing employment laws while improving clarity for managers and employees.

Created a comprehensive HR dashboard for leadership and board presentations that improved visibility of key metrics including turnover rates, time-to-hire, investigation resolution, and employee engagement scores.

Investigated and addressed procedural and compliance concerns including non-compliance with infection control procedures, HIPAA violations, and performance failures by implementing thorough investigation protocols and maintaining meticulous documentation.

Reduced investigation resolution timeline from average of 7 days to 4 days by implementing structured interview protocols and standardized documentation procedures.

Payroll Specialist (November 2018 - November 2022)

Managed end-to-end bi-weekly payroll processing for 400 employees, including special compensation programs and performance-based pay structures. Administered comprehensive benefits reconciliation across multiple providers, ensuring accurate employee deductions and organizational contributions. Prepared and coded complex payroll journal entries and conducted monthly balance sheet reconciliations.

Achieved 99.8% accuracy rate in payroll processing while managing $10M+ in annual compensation.

Implemented new payroll system that improved financial reporting accuracy and reduced month-end close time.

Developed and implemented new hire orientation presentation for Payroll that explained expense reimbursement and payroll processes in Paycom, improving onboarding efficiency and reducing payroll errors.

Federal Compress & Warehouse Company Inc., Eloy, AZ April 2017 - November 2018

Chief Clerk

Directed comprehensive HR and administrative operations, including onboarding, benefits administration, and compliance documentation. Managed weekly payroll processing and accounts payable functions while providing detailed financial reporting to leadership. Developed and implemented inventory tracking systems across 6 warehouse locations, significantly improving operational efficiency.

Designed new employee onboarding program that reduced time-to-productivity and improved retention.

Created innovative inventory tracking system that reduced discrepancies across multiple locations.

Optimized accounts payable process that reduced invoice processing time.

Streamlined payroll review procedures that minimized errors and reduced adjustments by 95%.

Franklin Foods West, Casa Grande, AZ May 2013 - January 2017

Accounting/Human Resources

Established HR foundation for growing manufacturing organization, developing employee handbooks, recruitment processes, and onboarding procedures. Managed full-cycle recruitment, including job postings, candidate screening, and coordinating interviews with hiring managers. Administered pre-employment verifications, new hire orientations, benefits enrollment, and compliance documentation. Conducted sensitive employee relations investigations and documented employee complaints. Monitored inventory in coordination with the production department while processing goods receipts in SAP.

Developed company is first comprehensive Employee Guidebook that standardized policies, procedures, and benefits information across the organization.

Successfully recruited and fully staffed 50 permanent employees while concurrently managing agency partnerships to onboard and oversee 50–60 temporary workers during peak production seasons, ensuring seamless operations and workforce scalability.

Created a structured recruitment and onboarding process that reduced time-to-fill positions and decreased new hire turnover.

Implemented standardized FMLA administration procedures that ensured 100% compliance with federal regulations while supporting employee needs.

Education & Certifications

Human Resources Management Certification

Graceland University

Lean Six Sigma Yellow Belt

Council for Six Sigma Certification

Central Arizona College

Level One Fingerprint Clearance Card

State of Arizona

Technical Skills

HRIS Systems: Paycom, GreatPlains, Time Enterprise, Time and Attendance, PeopleSoft

Financial Systems: Acumatica, SAP, Timberline, Visions

Compliance Systems: PolicyStat, E-Verify

Software: Microsoft Office Suite, eCotton Warehouse, Oracle Database

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