Service Representative Dental Receptionist

**** ********* **** *** ***

Nashville, TN *****

Phone 615-***-****

E-mail:

**********@*****.***

April Collins

Objective : Experienced cleaning technician, pre appointment coordinator, patient service representative, dental receptionist seeks to secure a position that will allow me to utilize my skills and create the opportunity for advancement.

Summary of

qualifications :

Self-motivated professional with twenty years of medical/dental receptionist/coordinator experience

Fifteen years as patient coordinator new to the practice/clinic Twenty years as a customer service representative

Punctual, reliable, and dependable

Proven ability to maintain strong patient relationship Quick learner proven ability to adapt quickly to change CPR certified

Billing

Cleaning Technician

Experience : Entering the Doctor’s charges (Charge Entry) Data entry of new patient information and updates, checking in and checking out patients

Verified insurance coverage (medical/dental benefits) Collected insurance co-payments

Answering multi-line telephone, scheduling appointments and confirming appointments

Handle Customer disputes

Billing out insurance claims

Analysis insurance claims denial

Hyperspace, Medipac, Star Panel, EPIC 2018, and Soft Dent Business Owner/Responsible for 5 to 6 employees

Cleaning Apartments and Office Building daily

Professional

experience :

Risby’s Janitorial Service, LLC Madison, TN 37115 Owner 03/16-04/2018 Vanderbilt Medical Group, Nashville, TN 37204 PSS 11/2019-present Vanderbilt Medical Group, Nashville, TN 37232 Pre Appt. Coordinator 03/10-08/2019

Vanderbilt Medical Group, Nashville, TN 37232 PSR II 03/09-03/10 Vanderbilt Medical Group, Nashville, TN 37232 PSR I 08/07- 03/09 Smile Care Dental, Jacksonville, FL 32210 Receptionist 08/06-08/07 Napier Dental Clinic, Nashville, TN 37210 Receptionist 08/04-08/06 Cendant Travel, Nashville, TN 37214 Reservation Agent 01/97-08/04 Education :

DeVry University/Business Management (BS Degree)-02/2022 Nashville Tech Community College (Diploma Program) 08/02-12/2015 Stratford High School (Graduate) 08/93-05/97

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