Front Desk Customer Service

Vanessa Vega

*** *. *** ******

Lockport, IL ****1

708-***-**** – *******************@*****.***

PROFFESSIONAL SUMMARY Friendly and prompt Front Desk Clerk with good skills using phone, computer, and office equipment. Strong multitasking, communication, and interpersonal skills with exceptional telephone etiquette. Proficient in assisting guests. Easily adaptable to high-pressure, dynamic situations.

SKILLS

• Customer Service

• Checking Guess in and Out

• Guest Registration

• Verify insurance coverage.

• Payment Processing

• MS Word, Excell, and Power

Point

Work History International Autos of Orland Park 8031 W 159th St Tinley Park, IL 60477 FEB 2022 – SEP 2022 - Automotive Cashier/ Receptionist

• Greeted customers and engaged in pleasant conversations to better uncover individual’s needs.

• Helped customers locate products.

• Completed registration paperwork and sales documentation.

• Prepared purchased vehicles and completed final delivery checks. Elite Ambulance 11551 184th Pl Orland Park, IL 60467 SEP 2022- NOV 2022 – Dispatcher

• Received emergency and non-emergency calls.

• Assessed emergency requests and made quick judgement calls to determine appropriate action.

• Dispatch ambulance where needed.

La Clinica of Blue Island – 12943 Western Ave Blue Island, IL 60406 FEB 2023 – Present – Physical Therapist Technician

• Greeted patients and registering new patients.

• Coordinated visits.

• Scheduled follow-ups appointments

• Verifying insurance coverage, and patient payments.

• Assist with physical therapy rehabilitation equipment such as electrical stimulation and ultrasounds.

EDUCATION Victor Andrew High School - Graduated May 2021

Moraine Valley Community College. 2021 Currently attending part time. Goal is to achieve an Associates degree in Science.

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