Administrative Support Customer Service
Resume:
OFELIA A. LIGSA
Security Staff I
*********@*****.*** ©
*** *. *. ***** **. Galicia 1, Mendez ate)
SUMMARY
Highly motivated and professional Security Staff with over 15 years of experience providing high-level support to
senior securities. Mastered administrative support and safety compliance.. Possess exceptional communication
and interpersonal skills with a proven ability to work independently and as part of a team.
EDUCATION
Pamantasan ng Lungsod ng Maynila
Bachelor of Government Management
2018-2020
Cavite State University-Main Campus
Bachelor of Science in Computer Science
1999-2000
Philippine Christian University
Bachelor of Science in Computer Science
1995-1997
SKILLS
e Strong organizational and time-
management skills
Exceptional communication and
interpersonal skills
Ability to work independently and as part
ofa team
Detail-oriented and able to handle
multiple tasks simultaneously
Administrative support
Customer service expertise
Scheduling and coordination
WORK EXPERIENCE
Security Staff II
PAGCOR - 2009-present
Provide customer service support.
Worked under guidance of leadership and alongside other staff
members to meet organizational goals.
Supported management in various administrative tasks
including scheduling filing and record keeping.
Maintained strong customer service skills while dealing with
customers in a fast paced environment.
Counter Crew
Jollibee Foods Corporation June 1997 - October 1997
Perform food production duties or serve customers at the cash
register.
Prepared customers order and ensure all orders are delivered to
the customers in a timely manner.
Mastered the use of computers for order entry and payment
processing tasks.
Demonstrated ability to work well as a team member by
providing assistance to co-workers when needed.
Dining Crew
Jollibee Foods Corporation June 1996- October 1996
Maintained professional attitude towards colleagues and
customers at all times.
Engaged customers in friendly conversation to ensure a
positive dining experience.
Cleaned up spilled food or drink and removed empty dishes
and trash.
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