System Engineer Cloud

GEORGE ARANDA

• 323-***-**** • ********@***.*** •

CLOUD ENGINEER IT ENGINEER MICROSOFT 365 CERTIFIED System Engineer with 17 years of experience improving IT operations, supporting enterprise-scale end users, and optimizing Endpoint, Azure infrastructure, and AI-powered workflows using Microsoft Copilot

Frequently recognized for my technical expertise and commitment to customer service. I have extensive experience supporting multi-platform LAN/WAN infrastructures, consistently received commendations for resolving issues during the initial contact.

Specializing in Mobile Device Management (MDM), Endpoint Management, and Microsoft Windows Server environments. Additionally, I possess extensive experience in managing a wide array of endpoints and network deployments, with a strong focus on network security, routing, and switching.

The essential components of a robust IT infrastructure include firewalls, Active Directory, backup and recovery systems, antivirus software, virtual private networks (VPNs), and solutions for remote connectivity.

IT System Engineer and Network Certified, I am particularly strong in meeting demanding technical project deadlines.

Highly effective communication skills proven by effective interaction with culturally diverse end users, team members, and

vendors.

Ensure continuous adherence to the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Trust Alliance (HITRUST), and the Payment Card Industry Data Security Standard (PCI DSS) Regulations.

AI, Microsoft Copilot 365, Universal Print, WDS, MDT, SSCM Server deployments, and Intune Endpoint

Office 365, Azure Cloud, Entra ID, Microsoft 365 Administrator, Azure Virtual Machines (VMs),

Modern authentication, Intune Endpoint, Azure Networking (VNETs, ExpressRoute, VPN), Azure Security. TECHNOLOGY PROFICIENCIES

Software: SaleForce Administration, Waystart Administration, Centriq, Entra Connect, PowerBi, Veam Backup, Max Backup, SolarWinds MSP,, Connecwise, Service Desk Plus, Labtech, Landesk, Service now, HappyFox, IT Glue, Team Viewer, Vipre, NetExtender, QuickBooks, ADP Payroll, ERP Software, Altiris, Final Cut Studio, Go to my PC, Go to Assist, Any Desk, ZKTIME, isdecisions Audit, Symantec Encryption, Apple Pages, Numbers, iMovie, Keynote and iPhotos, Wake On LAN Technology, Intel Widi, Storagecraft, Bluebeam PDF, Synergy, ArcGIS, OPManager, DataManage, Barracuda email Archiver, Veriato, Fleet Maintenance, ROM, Grand Stream, Teletrac, Seer Trafico, Sistema Tress, PeachTree now Sage 50, SharedLogic, Virtual Box, Zoiper, Nextiva, SIEM, Ring Central, Meditech, Ivanti, NinjaOne, Atera, Concur, Word, Excel, PowerPoint, Outlook, OneNote, Teams, Publisher, Access, SharePoint, OneDrive, Planner, To Do, Forms, Stream, Yammer, Bookings,Infinity Cloud.

Platforms: Apple Business Manager, Entra ID, Microsoft Azure, VMware vSphere/ESXi, Citrix, Android, Microsoft Defender for Endpoint, Fortinet, CrowdStrike, Cisco, Bitlocker, SolarWinds, Microsoft System Center (SCCM/SCOM), Powershell Scripting, Veeam, Azure Site Recovery, GitHub, Zendesk, ManageEngine, ServiceNow, Intune Expert, Dropbox, Azure Site Recovery, Microsoft Purview, Defender for Identity, Defender for Cloud Apps. Meraki, Microsoft Teams, Office 365, Windows 365, Azure Network, Azure Firewall, Network Security Groups, Copilot, SharePoint, ChatGPT, Github.

Hardware: HP Servers, Dell Servers, Gigabyte Motherboards, HP Laptops, Dell Laptops, Ubiquiti MacBook Pro, Mac mini Pro, iMac, iPhone, iPad, HP printers, Canon, Epson, Zebra Printers, Brother, Dymo, Brady, APC UPS, CyberPower UPS, Chromecast, Lenovo Laptops and PC, Asus PC, Acer, Google Pixelbook, Fujitsu scanners, Barracuda, Xerox. Cisco VOIP, Cisco Meraki, Surface. Networking: Sonicwall Firewall, Cisco, Netgear, Lynsys, Juniper, Palo Alto, TP-Link, Dell, Unifi AP, Unifi Networks, Asus, VPN, HP Networks, LAN/WAN Administration, VPN, Grand Stream VOIP, Mist. OSI Model, IP, TCP, UDP, ICMP, IGMP, IKEv2/IPSec,TLS, DHCP.

PROFESSIONAL EXPERIENCE

Center For Neuroskills, Los Angeles, San Francisco, Bakersfield CA; Houston, Dallas, AustinTX. System Engineer

As a System Engineer, I design, deploy, and manage cloud-based infrastructure and endpoint solutions, with a focus on scalability, security, and operational efficiency. My primary responsibilities include migrating on-premises services to Microsoft Azure, managing Azure subscriptions, and implementing identity and access controls through Entra ID and Microsoft 365 Security. I oversee large-scale device deployments using Microsoft Intune, ensuring secure and compliant management of Windows, iOS, and macOS devices. This includes Apple Federation, domain capture, and optimizing device provisioning through automation. Additionally, I support business productivity by managing Office 365, Exchange Online, Power BI reporting, and integrating services like Adobe Creative Cloud and Salesforce.

In my role, I maintain network and security operations, including firewall configurations, Citrix Gateway access, and secure file transfers. I also leverage remote management tools like ConnectWise to support IT operations. A key part of my role is collaborating with cross- functional teams, training IT support staff, and continuously improving processes to enhance overall IT service delivery. Technologies:

Microsoft Azure, Intune, Entra ID, Office 365, Exchange Online, Power BI, Apple Federation, MDM/MAM, Citrix Gateway, Firewall Management, ConnectWise, Automation, Security & Compliance, Cloud Migrations, Endpoint Deployment, IT Operations, Azure. Notable Achievements:

• Windows, IOS, and Android deployment with Intune Endpoint with Entra ID Connect Hybrid

• Regular IT training for the IT Support team.

• Azure Subscription Migration and Office 365.

• Apple Federation and Domain Capture with Intune

• SSO Federation Implementation

System Engineer Consultant, Los Angeles and Ventura, CA IT System Administrator

Developing the appropriate infrastructure to manage the entire life cycle of a complex computer system or network, evaluating current systems to identify inefficiencies and unmet needs, installing new application tools and updating hardware requirements for computer networks, troubleshooting their issues, developing solutions to problems that arise, and brainstorming possible upgrades that could be made.

• Using cost-benefit analyses in order to develop cost-efficient systems for specific projects

• Examining the processes and systems within an organization, from manufacturing to distribution

• Performing quality control procedures to make sure that all systems are operational and efficient

• Developing system control features that set and maintain quality standards for an organization

• Interacting and working with a wide range of people, like management, vendors, clients, and IT staff

• Managing Windows Environments with Group Policy, implementing administrative and security templates, and determining best practices when deploying software packages.

Virtual IT Consulting MSP, Thousand Oaks, CA

IT System Administrator

I provide comprehensive system support for a diverse client base located in the Los Angeles area, Washington State, and Mexico. As a System Administrator, my role necessitates traveling to client sites both domestically and internationally. I specialize in troubleshooting a wide array of network and system issues, as well as implementing new equipment within the network infrastructure. This includes, but is not limited to, switches, firewalls, modems, workstations, cabling, Wi-Fi networks, VPNs, optical fiber, network management systems, gateways, SSL, repeaters, bridges, SIEM, two-factor authentication systems, and Voice over Internet Protocol (VoIP). Servers: Windows Server 2003 - 2025, Active Directory, Group Policy, MDT, WDS, DNS, DHCP, Radius Server, Exchange 2016, Windows Server RDP 2025, Linux, Ubuntu, Novell, AS400, Exsi VMware vSphere, Hyper V, Azure AD, Citrix, Bradford Networks Administrator. I oversee the ticketing system board and engage regularly with clients to address and resolve various technical challenges. These challenges encompass server malfunctions, failures in the application of Group Policy Objects (GPO), removal of personnel from Active Directory, unblocking websites erroneously restricted by firewalls, and diagnosing instances of complete business network outages. I possess extensive experience in effectively managing and resolving a broad spectrum of technical situations. Notable Achievements:

• Demonstrated proficiency in Labtech management console to deploy, update, and patch software for remediation of desktops and laptops in the environment.

• Improved support service level by 20%

• Created and applied troubleshooting procedures for various Media Applications that enhanced technical operations. United Imaging, Woodland Hills, CA

IT System Administrator

IT consultant for a variety of clients in the San Fernando Valley and the Los Angeles area. Job Duties Include meeting with clients to determine requirements, clarifying a client's system specifications, understanding their work practices and the nature of their business, presenting solutions in written or oral reports, helping clients with change-management activities, designing, testing, installing, and monitoring new systems, preparing documentation and presenting progress reports to customers. The system includes Servers, Networks, email Systems, Cabling, Internet Modem Providers, Proprietary Software Installation, Data Protection Solutions, and Virtual Environments. Barrister Global Services Network, Los Angeles, CA IT System Administrator

Independent Contractor for Global Barrister Service Network Duties: Provided support in the Los Angeles area, as well as offered comprehensive network systems support. Responsibilities encompass the design of network infrastructure, maintenance of network operations, expansion of network capabilities, and the addition of new host machines. Additionally, tasks include the administration of network services such as Network File System (NFS) services, name services, and electronic mail, as well as troubleshooting network-related issues. The role also involves computer manufacturing repairs, system drive data recovery, operating systems management, and post-system configurations, as well as Microsoft Deployment Toolkit (MDT) deployment and AS/400 systems support. This position entails collaboration with a diverse array of organizations throughout the city of Los Angeles, including but not limited to: Hewlett-Packard, the Office of Senator Boxer, Xerox, the Consulate General of Malaysia, the University of Southern California, Fox Sports Studios, Pepsi, MAC Cosmetics, Trueliance Inc., Nordstrom, Botach Tactical, Macy's, Bank of New York Mellon, USE Credit Union, Rexnord PSI, Ink Solutions, VSOLVIT, Pacific Sunwear of California, Office Depot Inc., Nikken Inc., First American Property & Casualty Insurance, Belkin Corporation International, Echo Global Logistics, Sofitel Los Angeles, Western Dental, the City of Pasadena, Inphi Corporation, Western Federal Credit Union, Lucci Associates, Helix Medical, Naval Air Station Point Mugu, Towbes Group, Curvature, Fresh Innovation California, and the University of Santa Barbara. Cottage Health System Santa Barbara, CA

Sr.Systems Support Coordinator

Duties & Responsibilities:

Coordinates the execution of work requests directed to the Information Systems Department. Coordinates the assignment and maintenance of security passwords for various systems. Coordinates ISD Help Desk activities and assigns tasks to microcomputer technicians.

Coordinates the installation of microcomputer equipment and software. Coordinates the configuration of microcomputer equipment and software. Coordinate ISD Help Desk activities. Responds to requests for help with ISD equipment or applications. Routes request for help with ISD equipment and/or applications to the appropriate support individual. Acts as a resource to microcomputer users in matters related to operating and application software. Coordinates the repair of all microcomputer equipment and peripheral devices.

Acts as a liaison with microcomputer hardware and software vendors. Assists in the definition of microcomputer software standards. Maintains an inventory of all microcomputer equipment, including peripheral devices such as printers and optical scanners. Maintains current knowledge of microcomputer hardware and software products and trends. Maintains confidentiality of data, materials, and user information within the Information Systems department. Work with different Teams and Coordinate Staff for the deployment of Equipment for the New Epic System IT Administrator for MDT and WDS Servers Administrator Production Images for our Different Environments Lead for Windows 7 Production Deployments Projects Axis Capital Los Angeles, CA

IT Systems Administrator

Independent contractor for Axis Capital Insurance

-Provide second-level support for 90+ on-site and remote end-users of the world’s largest audience buying company in a Windows 7 Professional Environment and Microsoft Office 2010 Professional Suite.

-Troubleshoot, service, and maintain laptops, desktops, peripheral devices, iPhones, and other handheld devices. Create, modify, add, or delete end-user accounts, apply access codes, and ensure compliance with company IT policies and procedures for network access. Set up and configure systems as required.

-Install and troubleshoot specialized software and third-party applications. Support Network Administrators in technical projects, patching end-user Network ports, and manually rebooting servers when needed. Aide in mounting servers, switches, and other network infrastructure. Provide input on computers and peripheral equipment modifications to existing systems and for future software rollouts.

-Directly and effectively manage and develop strong engagement and alignment with geographically dispersed global development teams.

-Report on the status of development, operations, and system performance to management.

-Establish and maintain effective partnerships with key internal stakeholders across Axis IT and business to ensure the timely execution of all priorities and initiatives.

-Provided technical support to over 3,000 end-users and technicians on a wide array of computer hardware/ Software issues. WDS Deployment

-Imagined and configured systems and accessories such as docking stations, wiring, and network ports. Set-up Cisco Provisioning Phone (IPT) and Voicemail Systems for end users. Microcell Los Angeles, CA

IT Systems Administrator

At Microcell Inc., I provide comprehensive Helpdesk support and diligently work to resolve issues experienced by end users. I monitor and respond promptly and effectively to requests submitted through the IT Helpdesk. My responsibilities include addressing networking issues related to network switches, VPN, and firewalls, as well as overseeing the deployment of Windows 7 and 8.1. I collaborate with fellow engineers and team members to build and maintain IT-related systems, which includes the installation, testing, and configuration of new workstations, peripheral equipment, and software. Additionally, I am involved in the installation of Microsoft Windows Server Domain Controllers, administration of Group Policies, and configuration and management of Active Directory. My expertise extends to supporting both Windows and Apple computers, as well as a variety of devices including iPhones, iPods, Blackberries, and Android phones. I maintain an accurate inventory of all equipment as well as hardware and software licenses. I utilize Remote Monitoring and Management (RMM) software to sustain and oversee system operations. Furthermore, I have established an Apple Configurator Server to image and efficiently deploy thousands of operating system devices. Life Without Limbs Ventura, CA

Event Director Coordinator

General Coordinator for Life without Limbs Ministries for several locations in Oxnard and Thousand Oaks Nick Vujicic was born without arms or legs. Vujicic overcame his disability to live not just independently but a rich, fulfilling life, becoming a model for anyone seeking true happiness.

PRIMARY RESPONSIBILITIES

- Coordinate the details of events such as conferences and seminars.

- Calculate budgets and ensure adherence to the established financial parameters.

- Engage and secure talent, including musicians, bands, and disc jockeys.

- Conduct site visits to plan the layout for seating arrangements and decorations.

- Schedule speakers, vendors, and participants accordingly.

- Oversee and monitor event timelines to ensure that all deadlines are successfully met.

- Initiate, coordinate, and actively participate in all promotional efforts related to the events.

- Edit and design professional promotional materials.

- Prepare comprehensive presentations.

- Develop and manage fundraising events, including the negotiation and securing of event venues, obtaining sponsorship, and collaborating with printers and designers to produce event invitations.

- Recruit staff to effectively manage the event, including security personnel and bouncers.

- Handle all correspondence related to the event.

- Coordinate all logistical aspects of the event, including registration and attendee tracking, support for presentations and materials, as well as evaluations following the event.

- Maintain an inventory of backdrops, projectors, computers, and other display materials. Radio Nueva Vida Camarillo, CA

Soundboard Tech

Working for the largest Spanish Radio station in the US Duties include

A radio DJ operates the setup and breakdown of remote broadcasts. Knowledge of electronic wiring and sound system setup. Familiarity with audio mixers, Marti (UHF RF) remote transmitters, and assisting in the training of other Radio Shop personnel Responsible for maintaining tower sites.

Oversee 800 MHz radio system for proper and efficient operation, coordinate with other entities for access and service on City's radio system; Assist in maintaining records of Radio sites and infrastructure Haas Automation Oxnard, CA

CNC Machine Operator

Duties:

Assembling the CNC machine, using hydraulic lifting equipment to position the electrical CNC controller Parts onto the back of the machine, wiring all CNC machines, and set to run with numeric code commands. Responsible for training and supervising new hires in safety procedures, the proper use of specialized tools to assemble the machine’s enclosure, and how to use computer language commands.

Ojai Valley Inn & Spa

Engineering

Responsible for ensuring that hotel guests and visitors had a comfortable and safe stay by performing regular maintenance and repair of the hotel’s buildings and property. Entrusted with overseeing its many structural assets, including walls, ceilings, floor fixtures, elevators, electrical wiring, lighting fixtures, heating/ventilation/air conditioning systems, water and sewage systems, plumbing, kitchen and laundry appliances, fire-alarm systems, and safety equipment. Also ensured that shops, spas, and salons within the hotel were secure and protected.

EDUCATION

IT System Support Specialist Professional Certification TECHNOLOGY DEVELOPMENT CENTER 2008 - 2010 High School Ventura Adult Education GED

Microsoft Office Certification & Microsoft Network Certification Mexico ACCESS LEARNING CENTER 1999-2001 High School Preparatoria Cuernavaca Morelos 1998-2001 Certifications

Azure Fundamentals Certification 2025 Microsoft 365 Admin Expert 2025 Certification AZ-900 Certification MS-102

Endpoint Administrator Associate 2025 CompTIA Network+ November 2009 Certification MD-102

Apple Certified Associate 2015 IT Operations Specialist 2009 License APPL21164

CompTIA A+. July 2009 Bradford Networks Administration and Operation June 2016

HIPAA Compliance certified Microsoft Office Access Learning Center 2016 License 17PBT0213P June 2001

Fujitsu FLS Certification Fujitsu Microsoft 365 Copilot Certification 2025 License FL60843 January 2013

Technology Development Center

Network Support Technician 2010

Certificate of Completion

Links: https://www.credly.com/users/jorge-aranda.b8d9a498 https://learn.microsoft.com/en-us/users/jorgearandaortega-7250/transcript/vpronhwoqw0j9xk

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