Customer Service Baton Rouge
Resume:
KORI LEE
Baton Rouge, LA *****
**********@*****.***
SKILLS
• Customer Service & Guest Relations
• Payroll Processing & Tax Filing
• Data Entry & Administrative Support
• Communication & Interpersonal Skills
• Microsoft Office Suite
• Sales & Leasing Expertise
• Organizational & Multitasking
• Phone Etiquette & Professionalism
PROFESSIONAL SUMMARY
Motivated and ambitious customer service professional with a strong technical background and excellent interpersonal skills. Proven ability to communicate effectively with customers, senior staff, and management. Skilled in adapting to changes, handling crises, and taking on added responsibilities with efficiency and a positive attitude.
WORK EXPERIENCE
Team Member — Target, Baton Rouge, LA (Nov 2022 – Present)
• Contributed to team success by completing tasks efficiently and accurately.
• Designed seasonal merchandise displays to enhance promotional efforts.
• Maintained high order accuracy and customer satisfaction.
• Adapted to multiple roles as needed.
Leasing Consultant — Jefferson Shadows Apartments, Baton Rouge, LA (Aug 2020 – Sep 2022)
• Achieved 95%+ property occupancy annually.
• Educated prospects on Fair Housing laws and leasing procedures.
• Led property tours and follow-up communication.
• Supported marketing initiatives and maintained accurate leasing documentation.
Payroll Representative — Paychex, Inc., Baton Rouge, LA (Mar 2018 – Jul 2020)
• Processed payroll tax returns and amendments accurately.
• Resolved client payroll issues promptly.
• Maintained strong client relationships through proactive communication.
Call Center Representative (Contract) — Sparkhound, LLC, Baton Rouge, LA (Apr 2017 – Jan 2018)
• Assisted in managing daily call center operations.
• Collected and analyzed performance metrics.
• Resolved customer complaints and operational issues.
EDUCATION
Associate of Science, Office Administration
ITI Technical College — Baton Rouge, LA
Graduated: September 2017
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