ANGELA M. KELLY
**** ****** ***** ***** ****, South Dakota 57701
***********@*****.*** 1-605-***-****
SUMMARY
Worked as a PSS and PSR for at least a year. I worked at the Regional Pain Management Clinic (RCRI Pain Management). I helped with daily patient appointment reminder calls, scheduling appointments/cancelling and rescheduling as well as waitlist and recall, preregistration, all stages of insurance including working with doctors and insurance companies in regard to appeals, assisted with referrals, scanning into different locations into patients EPIC chart, faxing, copying, scanning and data entry. I work from multiple work ques within the EPIC program. Managing patient charts/information as well as doing Abstracting. Professional and courteous phone skills. I am resourceful, responsible, adaptable, self-starter, dependable, detail oriented, organized, hardworking, and personable. I also helped at the Regional West Hills Professional Building helping mainly with Pre-Registrations and Linking/Checking Referrals, Orders, and Authorization Status.
ABILITIES
Quick learner
Computer proficient
Financial records
Training and Development
Client focused
Customer Service
Customer Needs
Expense Control
Multi- Tasking
Hard Worker
Compassionate
HIPPA Knowledgeable
EXPERIENCES
RAPID CITY REGIONAL HOSPITAL DECEMBER 2015 TO DECEMBER 2019
RAPID CITY, SOUTH DAKOTA
CNA AND HUC(PCC) and PSR/PSS
DUTIES:
CHECKING IN /OUT PATIENTS/SCHEDULING/RESCHEDULING/WAITLIST
ALL STAGES OF INSURANCE
REFERRALS
ABSTRACT/DATA ENTRY
PRE-REGISTRATION/SCANNING/FAXING
ADMITTING AND DISCHARGING PATIENTS
MAKING FOLLOW UP APPOINTMENTS FOR PATIENTS GETTING DISCHARGED
USING THE COPIER/ FAX MACHINE
PUTTING CHARTS TOGETHER FOR ADMITTED PATIENT AS WELL AS PROPERLY TEAR DOWN CHARTS AFTER PATIENT WAS DISCHARGED
GETTING ROOM READY FOR NEW ADMITS
PATIENT SAFETY
PATIENT CARE/ VITALS
CHANGING BEDDING
EMPTY FOLEYS
TAKE OUT FOLEYS
TAKE OUT CERTAIN IVS AFTER PATIENT IS DISCONNECTED FROM IV FLOW/PUMP
RECORDING IV INFORMATION FOR THE NURSES AND CLEARING IV PUMP AFTERWARDS
RECORDING INPUT AND OUTPUT OF PATIENT
ASSISTING NURSE IN MULTIPLE TASKS
DATA ENTRY OF EACH PATIENT AND PATIENT CARE THROUGHOUT EACH DAY/ SHIFT
WESTERN MAILERS AUGUST 2008 TO OCTOBER 2010
RAPID CITY, SOUTH DAKOTA
METER PERSON
DUTIES:
MY MAIN RESPONSIBILITIES WERE TO PROPERLY SORT MAIL CORRECTLY METER (POSTAGE)
oREGULAR MAIL
oCERTIFIED MAIL
oPRIORITY MAIL
DOCUMENT CERTIFIED MAIL
MAKE SURE CHARGING CORRECT ACCOUNTS WHILE RUNNING THE METER MACHINE.
HELP WHERE NEEDED).
ROSEMARY - OWNER/BOSS #1-605-***-****.
APRIA HEALTHCARE JULY 2006 TO FEBRUARY 2008
RAPID CITY, SOUTH DAKOTA
DRIVER TECHNICIAN
DUTIES:
THE MAIN DESCRIPTION OF MY JOB WAS TO TAKE EQUIPMENT, AND SUPPLIES TO PEOPLE THAT WERE NOT ABLE TO COME TO THE OFFICE.
MAKE SURE THAT THEY UNDERSTOOD WHAT THE EQUIPMENT & SUPPLIES ARE FOR, HOW TO USE THEM (PROPER USE AND CARE)
GIVE INFORMATION ON BILLING, HIPPA, AND ANSWER ANY QUESTIONS.
I WENT TO HOUSEHOLDS WHEN REQUESTED/NEEDED FOR MAINTENANCE AND UP KEEP OF EQUIPMENT & SUPPLIES (SCHEDULED TIMES THAT WORKED FOR BOTH THE CLIENT/PATIENT AND MYSELF FOR SERVICES).
I CLEANED AND TESTED VARIOUS TYPES OF EQUIPMENT RANGING FROM APNEA MONITORS AND OTHER OXYGEN EQUIPMENT TO HOSPITAL BEDS AND WHEEL CHAIRS.
I HELPED WITH FILING, DATA ENTRY, & ANSWERING PHONE WHEN IN THE OFFICE.
DAN OSTENDORF – MANAGER/RESPIRATORY THERAPIST
BANANA BUNCH DAYCARE MAY 2004 TO APRIL 2006
RAPID CITY, SOUTH DAKOTA
DAYCARE AND COOK
DUTIES:
MAINLY WORKED WITH 2YR. OLDS BUT HAD BEEN WITH ALL AGE GROUPS.
I HELPED CHILDREN LEARN AND PLAY TOGETHER IN A SAVE AND FUN ENVIRONMENT.
AS COOK I PREPARED MEALS (LUNCH) AND EVENING SNACK.
CLEANING
LAUNDRY
INVENTORY
STOCKING
ORDERING
MADE WEAKLY MENUS
KEPT LOG BOOKS/RECORDS
MARY OR GEORGE (PAM IS THE NAME OF THE PERSON WHO CURRENTLY RUNS BANANA BUNCH DAYCARE) - OWNERS # 605-***-****.
COUNTRY GENERAL (NOW RUNNINGS) AUGUST 2000 TO SEPTEMBER 2001
RAPID CITY, SOUTH DAKOTA
CASHIER
DUTIES:
I DEALT WITH RETURNS
LAY-A-WAYS
ANSWERING THE PHONE/DIRECTED CALLS APPROPRIATELY
CUSTOMER SERVICE.
COUNTED OWN TILL AT END OF SHIFT
DATA ENTRY
KEEP FRONT OF THE STORE CLEAN.
I HELPED WHEREVER NEEDED.
TOM - MANAGER # 605-***-****.
SCI DECEMBER 1995 TO AUGUST 2000
RAPID CITY, SOUTH DAKOTA
PRODUCTION AND TESTER
DUTIES:
I DID NUMEROUS TASK
HELPED WITH BUILDING COMPUTER BOARDS
SOLDERING
RUNNING DIFFERENT TEST ON A VARIETY OF PARTS AND COMPUTER BOARDS
TROUBLESHOOTING WHEN TEST DIDN'T RUN PROPERLY
ORDERING AND RETRIEVING PARTS AND SUPPLIES
TRAINING OTHERS NEW TO A TASK
HELPED AND DID WHATEVER NEEDED.
SHERI PAIGE - SUPERVISOR # 605-***-****(BUSINESS HAS CLOSED)
NATIONAL GAURDS JULY 1993 TO SEPTEMBER 1993
RAPID CITY, SOUTH DAKOTA
BASIC SECRETARY
DUTIES:
DATA ENTRY
FILING
FORMATTING
ANSWERING THE PHONE
TAKING MESSAGES WHEN NEEDED
WAS IN THE SUMMER YOUTH PROGRAM)
LT. MONTY EISENBRUAN - # 605-***-****.
SKILLS
Healthcare: computerized charting (also knowledgeable with EPIC), checking vitals, proper mobility / safety precautions, patient care, assisting nurses
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
REFERENCES
MRS. JANET RYKS - CNA AT RAPID CITY REGIONAL HOSPITAL - HAVE KNOWN APPROX. 27YRS. - 4859 WILLIAMS STREET RAPID CITY, SOUTH DAKOTA 57703 - # 605-***-****
MRS. LORI EL AROUSSI - OWNS/RUNS AT HOME DAYCARE BUSINESS - HAVE KNOWN APPROX. 25YRS. - SOUTH DAKOTA CELL# 605-***-****
MRS. TAMI VOTTERO- FORMER RN FOR ALARAS
RAPID CITY, SOUTH DAKOTA 57701 - # 605-***-****