People Operations Employee Engagement

ERIN GONZALEZ

*************@*****.*** 714-***-**** Remote Open to Relocate: Orange County, CA

LinkedIn: [Insert Link]

Professional Summary

People Operations & Culture Specialist with a proven track record in driving employee engagement, optimizing internal programs, and supporting executive leadership. Experienced in building inclusive cultures, managing cross-functional initiatives, and leveraging automation to scale people-focused programs. Passionate about fostering environments where teams thrive through thoughtful program operations and culture-building strategies.

Skills

People Operations - Culture & Employee Experience - Program & Event Management - Executive Support - Employee Engagement Strategies - Internal Communications - DEI Initiatives - Process Improvement & Automation (Zapier, HubSpot) - Budget Management - Cross-Functional Collaboration

Professional Experience

HubSpot — People Experience Coordinator (Jan 2024 – Present)

- Implemented programs increasing NPS by 27% across Engineering, Product, and UX teams.

- Managed end-to-end operations for events and continuous education initiatives, enhancing employee engagement.

- Presented key insights to executives, ensuring alignment on People Experience strategies.

- Automated workflows using Zapier & HubSpot, improving team efficiency.

Educational Media Foundation — Marketing Coordinator (Aug 2019 – Dec 2022)

- Led 30+ campaigns, boosting national brand awareness and increasing SMS subscriptions by 38%.

- Drove a 23% increase in lead acquisition across target markets.

Rescue International — Executive Assistant (Feb 2022 – Jan 2024)

- Provided C-suite support including calendar, travel, and project management.

- Produced leadership conferences and special events across North America.

- Coordinated VIP tours with high-profile artists, ensuring seamless experiences.

Education

Southeastern University

Bachelor of Science, Mass Communication & Media — Cum Laude, Class of 2024

Associate of Arts, General Education, Class of 2022

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