Scrum Master Continuous Improvement

Yamuna Reddy Devireddy

984-***-**** · ️ **********@*****.*** ·

Professional Summary

Certified SAFe® 5 Scrum Master with over 6 years of experience facilitating Agile delivery across the banking, consulting, and technology sectors. Adept at leading cross-functional teams within SAFe frameworks, orchestrating Scrum ceremonies, and eliminating blockers to ensure timely and high-quality deliverables. Proven ability to enhance Agile maturity, foster team collaboration, and drive continuous improvement in hybrid and distributed team environments using a range of Agile and Microsoft tools.

Certification

• SAFe® 5 Scrum Master (SSM) – Scaled Agile, Inc.

Skills & Tools

• Agile Frameworks: SAFe, Scrum, Kanban

• Agile Tools: Jira, Confluence, Azure DevOps, Rally

• Microsoft Tools: Excel, Project, Teams, SharePoint, PowerPoint, Outlook

• DevOps & CI/CD: Jenkins, Git, Bitbucket, SonarQube

• Reporting & Metrics: Velocity, Burndown/Burnup Charts, CFD

• Collaboration Platforms: Miro, Zoom, Slack, MS Teams

Professional Experience

Scrum Master

Wells Fargo – Hyderabad, India

May 2021 – December 2024

Directed two Agile teams within the SAFe framework to deliver high-impact digital banking and risk management solutions.

Partnered with Product Owners to align backlog priorities with customer needs and business value, accelerating time-to-market and increasing user satisfaction.

Orchestrated all Scrum ceremonies including PI Planning, Sprint Reviews, and daily syncs, driving accountability and transparency across distributed teams.

Conducted pre-sprint risk reviews to proactively identify delivery risks, mitigate technical dependencies, and escalate critical blockers to RTEs and leadership.

Strengthened cross-functional collaboration by integrating Agile practices with CI/CD pipelines using Jenkins, Git, and SonarQube, enhancing delivery quality and speed.

Delivered real-time progress insights through Jira dashboards and Excel-based reporting, improving stakeholder visibility and decision-making.

Fostered a culture of continuous improvement through coaching, psychological safety, and conflict mediation, resulting in improved morale and reduced story rollover.

Mentored junior Scrum Masters and collaborated with Engineering Leads to drive Agile maturity, provide constructive feedback, and promote high-performing team behaviors.

Maintained comprehensive team documentation and process guidelines in Confluence, supporting seamless onboarding and cross-team alignment.

Ensured adherence to enterprise risk and compliance frameworks through structured planning, regulatory alignment, and risk-aware delivery practices.

Scrum Master

Tata Consultancy Services (TCS) – Pune, India

April 2019 – April 2021

Led Agile transformation efforts for banking and telecom clients, coaching teams on Scrum, SAFe practices, and stakeholder alignment.

Facilitated end-to-end Agile ceremonies including sprint planning, reviews, and retrospectives, enabling consistent and predictable delivery.

Collaborated with stakeholders to conduct release forecasting, capacity planning, and backlog refinement based on customer and business priorities.

Identified potential delivery bottlenecks and risks early by analyzing dependencies and refining scope during planning cycles.

Enhanced sprint velocity and team cohesion through targeted conflict resolution, retrospectives, and performance feedback.

Mentored junior Scrum team members and newly onboarded Scrum Masters in Agile facilitation, stakeholder engagement, and delivery planning.

Built real-time SharePoint dashboards and maintained comprehensive sprint documentation to ensure data-driven decision-making and compliance.

Bridged gaps between onshore and offshore teams by fostering transparent communication and shared ownership of sprint goals.

Agile Coordinator

Evoke Technologies – Hyderabad, India

May 2018 – March 2019

•Supported Scrum Masters with backlog grooming, Jira configurations, and sprint metric collection.

•Coordinated Agile events and onboarded teams to Agile tools and workflows.

•Compiled sprint reports and retrospectives using Excel and PowerPoint.

Education

Bachelor of Technology in Information Technology

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