Claims Adjuster Auto
Resume:
ANTHONY ORTIZ JR.
I N S U R A N C E A D J U S T E R
CORE
COMPETENCIES
Strong Analytical Skills
Strategic Planning
Case Management
Staff Development & Training
Time Management
Guidewire
PROGI
Excellent People Skills
Cisco Phone System
Problem Solving
LICENSES
Texas Adjuster License
Florida Adjuster License
Alberta Canada License
TWIA Certification
PROFESSIONAL EXPERIENCE
Sedgwick Property Claims Adjuster
July 2024 – November 2024
Conducted thorough investigations to determine coverage
Collaborated with contractors, public adjusters, attorneys, and engineers to streamline claims processes.
Delivered timely payments for recoverable depreciation, improving financial reconciliation workflows.
Snap Insurance Auto Claims Adjuster
August 2023 – April 2024
Spearheaded efficient claim resolution processes for auto claims, ensuring customer satisfaction.
Conducted thorough investigations to determine coverage, reducing investigation delays by 25%.
Communicated with stakeholders, including insureds, contractors, and attorneys, to maintain clarity in claims handling.
Issued timely payments for auto losses and rentals while optimizing workflow efficiency.
Catastrophe Response Unit Inc. (CRU) Property & Auto Claims Adjuster November 2019 – June 2023
Oversaw claim management from initiation to resolution, maintaining a 98% satisfaction rating from insureds.
Reviewed property and auto claim estimates with precision, adhering to compliance standards.
Led a team of property adjusters, ensuring adherence to best practices and enhancing team productivity by 20%.
Burton Claims Services (Cypress Insurance) Property Claims Adjuster October 2017 – September 2019
Handled property loss claims efficiently, reducing average claim resolution time by 15%.
Collaborated with contractors, public adjusters, attorneys, and engineers to streamline claims processes.
Delivered timely payments for recoverable depreciation, improving financial reconciliation workflows.
PROFESSIONAL PROFILE
Dedicated claims professional with proven expertise in property and auto insurance. Adept at leading teams, managing cases efficiently, and streamlining claim processes. Demonstrated ability to implement policies, train staff, and deliver exceptional customer experiences. Highly skilled in analytical problem-solving and strategic planning, with advanced proficiency in industry tools like Xactimate, Guidewire, and PROGI
********@*****.***
432 N. Roberts Rd.
Cedar Hill, TX
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