Information Technology Specialist
Resume:
IvanMensah Information Technology Specialist
Summary
Result-oriented technologist with a strong foundation in hardware and networking, troubleshooting, cross-functional collaboration, and a passion for emerging technologies. Newark, NJ
****.*******@*****.***
Education
Npower
Enrolled in - Network and System
Administration
2024 – Present
Human-Computer Interaction
New Jersey Institute of Technology,
Newark, NJ
2022 – Present
Information Technology
Essex County College, Newark, NJ
2020 – 2022
Strengths
Problem-Solving
Strong analytical abilities
Team Collaboration
Excellent in team projects
Adaptability
Quick to learn new technologies
Skills
Java XML Python HTML GIT
SQLite Diagnostic Utilities
Networking Visual Studio Code
Achievements
Academic Project
Built a Pokémon identifier app in
Java to demonstrate a grasp of
OOP concepts – deployed it to a
self-hosted Raspberry Pi server to
demonstrate a grasp of CI/CD
concepts
Work Experience
EVENT SECURITY OFFICER
Securitas, Newark, NJ August 2024 – Present
● Implemented access control measures to ensure secure event entry points
● Verified identities and adhered to data security protocols
● Collaborated with event staff and emergency responders to maintain safety and resolve issues effectively
SALES ASSOCIATE
IKEA, Paramus, NJ May 2023 – August 2024
● Designed and organized product displays to enhance customer engagement and user experience, leading to a sales increase through improved product navigation
● Provided exceptional customer service by assisting with product inquiries and managing store traffic efficiently
TEACHING ASSISTANT
I Have a Dream Foundation, Newark, NJ February 2020 – December 2020
● Managed computer labs, troubleshooting hardware and software issues
● Educated elementary students on computer fundamentals and internet safety
● Provided support for after-school programs, assisting students with math, science, and interactive tech-based activities Volunteer Experience
EVENT ORGANIZER
AFSA / NSBE, Newark, NJ January 2019 – December 2021
● Collaborated with various departments to organize and execute multicultural events within the university, fostering cultural awareness and engagement.
● Supervised captivating performances on campus, showcasing leadership and organizational skills.
MEDIA TEAM / VOLUNTEER
Deeper Life Bible Church, Newark, NJ June 2018 – Present
● Provided technical support for multimedia systems, including wiring and troubleshooting interoperability of network and media devices
● Contributed to community development by volunteering in food distribution programs and organizing events, demonstrating strong interpersonal and organizational skills
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