Information Technology Regulatory Compliance & Cybersecurity-CISSP

KEITH “HUNTER” HOLLIS

**** ********** ***** **** **, Cape Coral Florida, 33904

678-***-**** ************@*****.***

PROFESSIONAL OVERVIEW

Strategic IT leader with 20+ years of success in designing and implementing enterprise-level solutions that streamline operations, reduce risk, and enable regulatory compliance. Proven track record driving IT transformation through innovative use of emerging technologies including cybersecurity protocols, predictive analytics, and AI integration. Adept at leading cross-functional teams through full project lifecycles while fostering a culture of accountability and continuous improvement. Known for aligning technology initiatives with organizational goals, optimizing performance, and enhancing security posture across complex government and financial services environments.

Information Technology Security/Cybersecurity Management Leadership Infrastructure Management Solution Architecture Agile Development Project Management Change Management Risk Management Vendor Management Strategic Planning Regulatory Compliance Team Building & Mentoring Process Engineering and Development Performance Management Goal Alignment Budget Management & Execution Conflict Resolution 20 years of Remote Work Success Predictive Analytics Artificial Intelligence

PROFESSIONAL EXPERIENCE

Internal Revenue Service – Technical Advisor, IT Specialist (GS-2210)

February 2010 – April 2025

Ensured the integration of Business Compliance Management Systems (BCMS) programs and services that support four critical lines of business. Designed, developed, and managed IT solutions to resolve annually changing business needs. Provided oversight support of multiple projects and development leads while simultaneously supporting the organization’s executive leadership. Routinely advised and collaborated with executive on activities, issues, and resource management. Provided leadership for BCMS organization wide activities at the program level.

Directed a portfolio of enterprise IT initiatives supporting four major business lines, driving modernization through secure, scalable, and compliant application development.

Spearheaded the migration of legacy systems to modern Java platforms, prioritizing based on ROI, risk, and enterprise lifecycle maturity—modernizing critical systems such as the IRS Federal Bankruptcy Claim processing system.

Reduced BCMS software defects by 87% through introduction of data-driven root cause analysis and implementation of continuous quality improvement processes.

Implemented a strategic 3-year Capacity Planning tool, enabling predictive resource allocation and consistent impact assessments across eight development teams.

Served as acting BCMS Chief and frontline manager, maintaining continuity of operations and morale during leadership transitions.

Developed and presented strategic briefings on BCMS production and development achievements to Senior Executive Service (SES) leadership, fostering executive alignment and support.

Collaborated with Cybersecurity, CISA, and organizational leaders to assess emergent cross-application vulnerabilities, ensuring appropriate mitigation by Enterprise Operations or higher-level authorities.

KEITH “HUNTER” HOLLIS

************@*****.***

PROFESSIONAL EXPERIENCE Continued

Analyzed cybersecurity scan data (Guardium, Nessus, Qualys) via SPLUNK to assess impacts on BCMS applications; directed timely mitigation/remediation and performed trend analyses to ensure compliance with remediation timelines.

Created BCMS-specific vulnerability reports prioritizing risk levels; enforced accountability by ensuring mitigation plans were documented in the Plan of Action Management System (POAM) for unresolved vulnerabilities.

FIRST CITY BANK OF FLORIDA, Fort Walton Beach, Florida January 2008-December 2009 Director of Technology & Information Security

Directed cross-functional teams in managing IT operations, telecom infrastructure, network security, and enterprise systems. Defined and delivered IT strategies in alignment with organizational objectives and financial planning. Championed compliance with Check 21 regulations, fostering a culture of accountability and risk management.

BANK OF AMERICA, Charlotte, North Carolina August 1999-December 2007

Vice President –Various Positions Through Promotion

Senior Compliance Officer – Led financial, systems, and operational compliance initiatives to mitigate IT security risks and prevent fraud.

Senior Process Design Engineer – Conducted in-depth assessments of client business operations; developed and recommended process improvement strategies to boost performance and ensure regulatory compliance.

Project Manager – Oversaw a cross-functional team of business analysts, project managers, QA testers, and Accenture contractors to successfully implement Bank of America’s Bill Pay service within the consumer online banking platform.

EDUCATION & CERTIFICATIONS

Bachelor of Science in Business Management

University of Maryland, Global Campus, formerly known as University College 1996-1998

Associate of Applied Science in Electrical Engineering

Community College of the United States Air Force 1993-1994

Master’s Certificate in Program Management

George Washington University 2011-2012

Certified Information System Security Professional (CISSP) 379721

(ISC) December 2010

Internal Revenue Service, Leading Leaders Readiness Program March 2015

Professional experience and training in Lean Manufacturing Principles, Six Sigma Quality Methods, Green Belt Certification, Management-By-Fact, Capability Maturity Model Integration, Agile Methodologies, AWS Security Protocols

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