Front Desk It Infrastructure

William “Brosey” Louis

**********@*****.*** 770-***-**** Atlanta, GA

WORK EXPERIENCE

TopGolf - Bar Team Alpharetta, GA 05/2024 – 08/2024

•Managed assets and communicated with suppliers

•Quick to find solutions when problems arise, ensuring smooth operations

•Promoted memberships, food, drinks, and merchandise to drive revenue

•Developed a strong work ethic by working extended shifts with no break

CXtec- Hardware Technician Cartersville, GA 05/2023 - 08/2023

•Effective communication (verbal and written)

•Organizational and human relations skills

•Ability to multitask and manage time

Target- Front Desk Associate Alpharetta, GA 04/2022 - 08/2022

•Effective communication (verbal and written)

•Organizational and human relations skills

•Ability to multitask and manage time

EDUCATION

Georgia Southern University, Statesboro, GA

GPA: 3.4

Major in Information Systems (Enterprise Security)

Graduation Date: May 2025

COURSES

Business Programming ERP Systems Using SAP Webpage Development Elementary Statistics Database Management Introduction to Cybersecurity IT infrastructure Discrete Mathematics Operating Systems IT Infrastructure Calculus Fundamental of Information Security Network Security Accounting 1&2 Fundamentals of Business Analytics 1&2 Project Management Strategic Management

PROJECTS

Windows Server 2019 Hands-On Home Lab

•Installed and set up Hyper-V, Windows Server 2016, DHCP, and linked clones.

•Created and modified Active Directory user accounts to hold various properties.

•Configured Windows Server 2016 domain settings, server name, and TCP/IP settings, joining clients to domain.

ERP Sim Game

•Responsible for operating a make-to-stock manufacturing company that sells muesli breakfast cereals to the German market.

•Managed production and sales process

•Learned strategic aspects of operating a company

SKILLS & INTERESTS

Skills: Interpersonal Communication, Customer Service, Analytical & Critical Thinking, Risk Management, Microsoft Office 365, Accounting, Excel, Network Security, Security Awareness, Security Policies, Data Analysis, SAP, Data Visualization, SQL, Wireshark

Programming Tools: SQL, Python, HTML, CSS

Interests: Football, Soccer, Basketball, Reading, Working-out, Running, Video Games,

Awards & activities

•President’s List – Fall 2023, Spring 2024

•Intermural flag football, basketball, softball, kickball, INFORMS,

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