Customer Service Business Management
Resume:
Mukia Grigsby
************@*****.***
******@***.***
EDUCATION
Hyde Park Academy, 6220 s Stony Island Chicago, IL 60637 — High School Diploma.
September 2018 - June 2022
University of Illinois at Springfield, Springfield, IL 62703 — Bachelor's Degree (In Progress)
Expected Graduation: 2026
Degree in Business Management with a focus on Marketing GPA: 2.8
Relevant Coursework:
- Business, Ethics, and Society
- Managerial Accounting
-Principles of Marketing
- Human Resource Management
Academic Status:
- Currently enrolled as a Junior, actively pursuing a degree in Business Management with a specialization in Marketing.
EXPERIENCE
Chipotle, 95th and Western Chicago, IL 60643— Crew Member March 2021 - September 2021
- - Provided attentive and personalized customer service to guarantee a superior dining experience for all patrons.
- Demonstrated efficiency in processing, packaging, and presenting customer orders promptly, ensuring satisfaction and loyalty.
- Maintained cleanliness and organization in work areas, contributing to a pleasant and hygienic dining environment.
- Collaborated with team members to streamline operations and enhance overall efficiency, contributing to a cohesive and productive workplace. SKILLS
Adobe Premiere Pro editor.
PC, APPLE computer
proficiency
Organizational
Interpersonal
Customer Service
Leadership
Time Management
Problem-Solving
Transferable
Computer skill
WPM:40
AWARDS
Editor certification in Adobe
Premiere Pro 2022.
LANGUAGES
English
A Polished Work INC, 1000 E 76th st Chicago, IL 60619 — Salon Assistant
March 2022 - August 2023
- Provided exemplary customer service by maintaining a clean and inviting shop environment, enhancing the overall client experience.
- Prepared clients for nail technicians, ensuring they were comfortable and well-informed throughout their visit.
- Managed phone inquiries, and appointment scheduling, and effectively communicated with clients to meet their needs and preferences.
- Demonstrated keen attention to detail by meticulously stocking and monitoring inventory levels, ensuring adequate supplies for operations.
- Offering personalized assistance to clients in selecting nail polishes, fostering a positive and engaging shopping experience.
ORGANIZATIONS
GoodKids MadCity (GKMC), 2050 w 59th Street Chicago, IL 60636—
June 2024 - PRESENT
Our goal is to unite young community members to foster healing and build a strong, thriving community. GKMC-E will gather data to show real change and progress in reducing violence in Englewood. Additionally, GKMC-E will change the conversation on urban violence by highlighting the voices of those most affected. Southside Together Organizing for Power (STOP), 602 E 61st St, Chicago, IL 60637
June 2020 - October 2020
-Helping tenants keep and improve affordable housing and leading efforts for a Community Benefits Agreement around the Obama Center.
- Working with mental-health patients, providers, and supporters to reopen public mental-health centers and establish a civilian mental-health crisis response program called "Treatment Not Trauma."
- Supporting students and youth in their push for social change and helping them develop leadership skills to tackle issues like police-free schools.
- Collaborating with allies to support our community and campaigns. Leaders of Tomorrow (Chicago Chapter)
September 2019- August 2022
- Spearheaded a comprehensive leadership development and STEM exposure program for high school students.
- Delivered mentoring and support across five key developmental areas: Leadership, Financial Literacy, College Readiness, Career Preparation, and Life Skills.
- Developed and implemented curriculum and activities to prepare students for college, careers, and life.
- Ensured program participants gained essential skills and knowledge to succeed in their academic and professional endeavors. LEADERSHIP ROLES
Event Coordinator, UIS Baking Club, Springfield, IL
-Coordinated and organized events for club members, ensuring effective communication and smooth execution.
Secretary, Upstanding Upsilon Rho Chapter of Delta Sigma Theta, Springfield, IL
-Provided organizational support for the chapter, maintaining records, coordinating meetings, and ensuring smooth administrative operations.
Contact this candidate