Office Manager Customer Service

JOAN LITZMAN

Office Manager / Administrative / Exec Assistant / Client Services Coordinator

Email: *********@*****.***

Phone: 817-***-****

Address: *** ******* *******

Ct, Springtown, TX 76082

SKILLS

Excellent Communicator

Conflict Resolution

Customer Service

Adaptability

Collaboration

Strong Work Ethic

Time Management

Critical Thinking

Internet Research

Problem Solver

Fast Learner / Able to Multitask

Confidentiality

Multi-Line Phones

Travel Arrangements

Human Resources

Event Planning

Soft Sales

MS Word, typing 60wpm

Previous Employment

Westwood Contractors

Commercial Contractors

Executive Assistant

Ft Worth TX

2007 - 2009

DMJ Management, Inc.

N. Richland Hills, TX

Apartment Management

Corporate Office Manager

1996 - 2007

EXPERIENCE

ASSISTANT TEAM LEADER

H & R Block

6060 Azle Blvd.

Ft. Worth, TX 76135

January 2025 – April 2025

• Daily Reports

• Payment Processing

• Office Support

• Liaison between Tax Pros and Multi Team Leader

CUSTOMER SERVICE / FRONT DESK - TEMP

Robert Half Staffing

1751 River Run, Suite 305

Ft Worth, TX 76107

February 2024 – January 2025

• Front Desk / Phones

• Ordering Supplies

• General Office / data entry

CLIENT SERVICES COORDINATOR

AJT Financial

Ft. Worth, TX – company closed Feb 29, 2024

November 2012 – November 2024

• Front Desk / Multi-Line Phone System

• Calendar / Scheduled appointments and meetings

• Data entry - Onboarding new clients into data base

• Email / text / phone contact with clients

• Liaison between clients /owner and tax preparers

• Conflict resolution with clients

• Helped clients finalize tax paperwork

• Invoicing / payment processing / Purchasing

• Event planning

OFFICE ADMINISTRATOR

Sandy Schor & Co.

Red Oak, TX – company closed Nov 2024 / worked remote

• Customer Service / Phones

• Booking of travel arrangements and shows all over US

• Liaison between show creators and employers

• Data entry / Data base management

• Creation of & distribution of marketing emails

• Internet research

• Purchasing of supplies

• Email / text / phone contact with customers, show creators & suppliers

• Updating of website / website creation / social media

Contact this candidate