Medical Assistant Behavioral Health
Resume:
MEDICAL ASSISTANT
SHAWN MALONEY
PHOENIX, AZ
*********@*****.***
20+ years Medical Assistant experience
Primary Care/ Behavioral Health
Efficient in Phlebotomy
BLS/CPR Certified
Nexgen/Athena computer software
Dedicated to contribute to giving exceptional care to our patients. Committed to promoting teamwork and being a coach as well as constantly learning.
Terros Health (7/2021-3/2025)
Medical Assistant
Mobile community outreach
Assisted provider in any patient needs
Provided proper medical history, vital signs and phlebotomy
Patient referrals (limited)
EKG
Medical Injections
Pharmacy interaction for patients
REMX-TEMP AGENCY/ MCKESSON (10/2020-05/2021)
Patient Assistant Program Representative
Responsible for determining the status of customer orders, resolving customer issues and scheduling repair calls.
Follow correct procedure and compliance guidelines
Researches and processes credit to customers for stocked returns, damages, and other issues.
CIGNA (10/2019-7/2020)
Eligibility Representative
Assist with patient to navigate with specialty pharmacy to coordinate medication access.
Interact directly with healthcare providers to research issues on benefit coverage
Handling multiple requests while paying attention to proper documentation.
MCSO (06/2018-06/2019)
Sitter/Correctional Health Technician
Provide constant observation for safety of inmate in distress
Conduct vital signs, EKG, phlebotomy, TB testing/reading, assist RN with inmate information and situations, assist PA with procedures and needs
EXPRESS EXAMINERS (7/2006-02/2012)
Office Assistant
Served as central contact to provide personal care for clients
Effectively organized office area and made sure proper office orders are made
Assisted with light bookkeeping.
Conduct data and clinical retrieval from clients applying for Life Insurance.
Occasionally provided EKG and phlebotomy skills.
AMERICAN RED CROSS (10-2002/08-2011)
Medical Assistant
Acquired proper donor registration
Ensure proper compliance of OSHA, HIPPA, and patient safety while successfully completing blood donation via phlebotomy
Successfully prepared, labeled and packed blood products
Obtained new donor recruitment
Provided continued donor aftercare as needed
Involved in Union affairs, contract negotiations, staff concerns
EDUCATION
Glendale Community College, AA and Nursing Program, (8/2014 – On hold)
Bryman College, Medical Assistant (01/2000)
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