IT technician

Resourceful and dependable IT technician with experience in large user community systems

administration. Blending a hospitality background with proficiencies in audio engineering and audio-visual production to deliver extraordinary experiences for teams and customers. Possessing the agility necessary to succeed in fast-paced, expanding environments.

• Highly teachable • Windows networking • Tier 1 and 2 help desk support

• Hardware & Software configuration • Enterprise backups • Remote monitoring Information Technology Specialist

Bally’s Casino, Chicago, IL

Independently resolve tech issues during overnight hours via phone, email, and in-person. Configure and maintain network hardware/software for 300 employees in 11 departments. Install and troubleshoot software including: Everi (Title31), Adobe Pro, Casino Insight, Cash Club, ACSC (Iseries, Prod., Tableview), Active Directory and Group Policy, Topaz, Agilisys. Maintain comprehensive hardware and software compliance with Illinois Gaming Board. Manage audio and visual systems, ensuring seamless sound and video coverage. Oversee enterprise backups and data storage.

Contribute to budget planning and software tracking initiatives. Mentor junior technicians to foster skill development. June 2023 - Present

SYSTEMS ENGINEER

773-***-**** · **************@*****.*** · Chicago, IL 60615 JERAMI WATSON

PROFESSIONAL EXPERIENCE

KEY COMPETENCIES

Assistant Audio Engineer/Stage Guy

HRP Chicago • Chicago, IL

Coordinate with team members to unload and set-up equipment for large venue and stadium events, including: mounting screens, lifting speakers 20ft, and securing cords. Calibrate live audio during large-scale events, ensuring exceptional sound quality. Manage production equipment: Midas mixers, mics, receivers, cabling, and lighting. Break down production equipment, pack, and reload on transport truck without damage. March 2022 - Present

Audio Visual Technician

Audio Visual Productions, Bridgeview, IL

Transported, set-up, and operated up to $100k in audio and visual equipment for events and productions throughout Illinois.

Managed 5-15 productions per week both independently and in collaboration with up to 30 team members and contractors.

Quickly diagnosed and resolved technical issues during live events, preventing disruptions. Recorded and edited audio and video content for distribution and archival purposes. Ensured high-quality sound and visuals through effective equipment calibration. Conducted routine maintenance to ensure optimal performance of equipment. Kept detailed records of equipment inventory and maintenance schedules. Provided training to end-users on the proper use of A/V equipment. August 2022 - June 2023

Freelance Audio Engineer

The Runner’s Club Podcast

Produce and edit recordings (90+ episodes)

Onis/Artsy Hoodlum Project

Record music and audio projects in commercial studios and informal set-ups. Record, edit, mix, and master projects.

Miller Street Studios

Audio production apprentice for Grammy Award Winning Producer Joe Delfino Set-up and operated outboard equipment including audio interfaces, preamplifiers, compressors and other analog components.

Assisted recording sessions with clients, including I/O monitoring in DAW during the recording process, setup AVID Pro Tools session, and configured headphone monitoring.

Attended production and songwriting sessions to develop music for clients. Apprenticed in signal flow, sound design, audio recording, editing, vocal production, and mixing.

Kingston Mines Chicago Blues Center

Live audio engineered for multiple bands in different rooms using a Midas M32 mixer. The Last Lap Cornerstore

Live audio engineered event with four panelists/mics at The Run Club event. Setup/broke down equipment (speakers, speaker stands, mics, mixer). May 2021 - Present

ADDITIONAL EXPERIENCE

Mixologist

SAVOR • Chicago, IL

Crafted traditional and specialty cocktails, served alcoholic and soft beverages to guests. Managed inventory of supplies to maintain smooth operations during high-volume events. Collaborated with planners and vendors to coordinate logistics, contributing to successful events.

January 2015 - January 2022

Doorman & Valet

Waterton • Chicago, IL

Assisted 50+ residents with luggage, packages, and doors each day. Coordinated parking logistics to ensure the safe transport and prompt delivery of vehicles. Maintained surveillance of the building to ensure the safety and security of residents and property.

April 2015 - November 2021

The Recording Connection

Audio Engineering and Music Production Certificate September 2020

EDUCATION

International Academy of Design and Technology

Major: Multimedia and Interactive Media

October 2004 - April 2005

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