Special Education Service Representative
Resume:
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Kaitlyn Stephenson
Objective
My Goal is to obtain employment in an area that would allow me to further my workplace technology, interpersonal skills and achieve professional independence. I am focusing on continually being the best that I can be. Experience
Sept 2004-June Greenwood 2005 Center Grove Middle School North IN Special Education teachers assistant
Responsible for specific special needs students.
assisted the special education teachers with their daily needs.
Helped students with assignments.
Maintained student files and held with different office functions. April 2006-Mar 2007 Castleton Chiropractic Indianapolis IN Front Desk Reception
Answered and directed incoming phone lines.
Secretarial support for Doctors and staff
Maintained patient account information and payments.
Handled Insurance claims.
Scheduled appointments.
Apr 2007- Apr 2010 Women’s Health Partnership Indianapolis IN Patient service Representative
learned how to keep and maintain patient records and appointments in computer programs in EMR Tiger.
Checked In and out patients with these computer programs.
Collected payments.
learned an immense amount about obstetrics.
Posted ICD 9 and diagnosis codes and sent charges to insurance.
Interacted with doctors and nurses.
answered incoming calls and directed them.
Ordered supplies.
helped with patient questions and needs
July 2015- Current Indy South Foot and Ankle Indianapolis, IN Patient service Representative
learned how to keep and maintain patient records and appointments in computer EMR programs such as Athena, and Tracknet.
Checked In and out patients with these computer programs.
Collected payments.
learned an immense amount about Podiatry and Durable medical equipment.
Posted ICD 9 and 10 diagnosis codes and sent charges to insurance. Was highly involved in transferring the office From ICD 9 codes to ICD 10 codes as well as learning proper procedure codes. Including personally making the office a brand new super bill (charge sheet) for new ICD 10 regulations.
Interacted with doctors and nurses.
answered incoming calls and directed them.
Ordered supplies.
helped with patient questions and needs.
South Creek Elementary school Janurary 2020 to March 2023 Indianapolis, IN 20 (off breaks and summers)
Essintial Skills special needs class IA
Work with students with many different individual needs and disabilities, to further their education, and life skills.( grades k-3rd)
Evelance Health ( Anthem) April 2023 to present ( remote from home) Utilization Management rep
● Intake and back to back call directing
● Built Inpatient, and outpatient cases for clinical staff
● Advised on approved, pending, or denied auth status
● Learned multiple computer programs and functions
● Advised if Pre Cert or Pre D was needed for DX and CPT codes and procedures
● Multiple other CS and Provider service advising
Education
1999- 2002 Center Grove High school Greenwood IN
. Graduated with a Core 40 diploma
2004-2006 Ivy Tech Community College Indianapolis IN
. Paralegal studies, and early childhood education classes. 2011-2012 Regency Beauty Institute
. Obtained a certificate in Cosmetology
Interests
Hair Design, Clerical work, Customer Service. Very much a people person.
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