Customer Experience Agent
Resume:
TRACY ASZTALOS
Customer Experience Agent
Summary
I’m a highly skilled person with 35 years of experience in Customer Service and working with people. Helping to build a rapport and understanding between the customer and myself. Coming up with a solution that works for both parties
Work Experience
Jun.2015
-
Present
SSI - Springfield, ILLINOIS
Disability
I was on disability before I started my career
Mar.2022
-
Dec.2024
Alorica - Bluefield, WV
Customer Experience Agent
Alorica 03-2022 to 12 -24 Customer Experience Agent subcontracted by Alorica for US Bank. Responsibilities include answering calls, updating banking info, fund transfers, account notes, and fraud reporting. When us bank pulled their contact I was then moved to turbo tax and then to QuickBooks
May.2009
-
Sep.2010
Osco drug - Minooka, IL
Cashier
Cashed out customers as needed Put overstock away Dispensed lottery tickets and winnings
Mar.2006
-
Nov.2007
Oasis Irrigation, LLC - Downers Grove, IL
Service Coordinator
Answered phones Setting up irrigation system repair Dispatch technician to do all repairs on site Set up routes for the next day Also did billing
Jul.1997
-
Nov.2007
Staffing Resources - Bridgeview, IL
Various titles held
Forklift operator Order puller Administrative assistant File Clerk Microsoft Office Microsoft Word Microsoft Excel Spreadsheet I was assigned a new position when the other had expired Diploma
Argo Community High
School
Aug.1979—Jun.1983
General Studies
References
Gina Hyzny
Retired
***********@*****.***
Lisa Stacy
Plochmans
Kathy Ryba
*********@*****.***
Matteson, IL
Skills
Salesforce
Oracle
MS Office
JavaScript
Teamwork
Flexibility
Creativity
Time management
Communication
Problem-solving
Languages
English (Fluent)
Interests
Cooking
Baking
Drawing
Crafting
Painting
Contact this candidate