Data Entry Service Representative

Eric Sieck

Work Experience

David Yurman – Lyndhurst, NJ October 2020 to Present

Customer Service Representative

Take orders over the phone or email and provide updates

Provide information about items

Reach out to other stores for special orders and availability Konica Minolta - Ramsey, NJ July 2018 to June 2020 Admin Ops Specialist

Data entry regarding price, tracking, and scheduled delivery for all orders processed

Ensured that all orders and contract paperwork was in compliance with company policies and procedures

Set-up and maintain all master data records for customers in SAP

Executed all related billing functions

Assisted Branch personnel with Administrative issues

Perform general office support functions as required Inspritec - Newark, NJ September 2016 to October 2017 Customer Service Representative

Took phone calls and entered data for professional licensees

Help medical professionals navigate NJ state licensure process and requirements.

Research application status, troubleshoot difficulties, and advise on outstanding documentation and next steps.

Contact NJ Board of Pharmacy and NJ Drug Control Unit to resolve questions.

Provide customer technical support with online resources. Hudson Community Enterprises - Newark, NJ December 2013 to September 2016 Administrative Professional

Updated databases, administered accident reports, and performed data entry tasks for the NJ Department of Transportation and Division of Consumer Affairs.

Township of Montclair Board of Education - Montclair, NJ February 2011 to December 2013 Substitute Teacher

Served as substitute teacher for grades K - 12, including long-term engagements.

Specialized in math and English.

Mathnasium Tutoring Center - Montclair, NJ June 2010 to July 2010 Math Tutor

Taught math to elementary and middle school students, frequently requested by parents for hard-to-teach students.

Education

Montclair State University - Montclair, NJ May 2010 Bachelors in Classics and Philosophy

Skills

Data Entry

Excel (intermediate level)

Typing (100 WPM)

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