Mark Carter
C O N T A C T
Markusdagreat560@gmail.c
om
Parkville, MD
E D U C A T I O N
BA of Science: Information
Technology and Software
Engineering
Colorado Technical University
2015–2016
S K I L L S
• Programming Java
Language specialist
• Advanced knowledge of C
and C++
• Excellent Customer
Service
• Exemplary written and
verbal communication
• Time Management
• Organizational skills
• Attention to detail
P R O F I L E
Attention to detail focused IT specialist with extensive data and security experience. Expertise in network analysis, mobile security and network infrastructure. I am Goal-oriented and analytical. Looking for a position where I can effectively utilize my expertise for computers and new technology, desktop maintenance, server administration and networking to provide a positive contribution to a great company. P R O F E S S I O N A L E X P E R I E N C E
Barber
Prestige Image Barbershop Baltimore, MD March 2012 -Present
• Provides barbering hair care services for clients; recommends hair styling options, shaving/ trimming of facial hair and sideburns.
• Offers shampooing and hair conditioning services.
• Checks client’s scalp for possible problems such as sores, abrasions and conditions that may interfere with the services.
• Provides consultation services to clients on proper hair care, grooming, best hair products to use.
• Teaches less experienced barbers or those in the apprentice program the correct techniques in hair cutting, styling, grooming and working with hair products.
• Monitors and maintains the cleanliness, sanitation and organization of work areas.
• Make sure all cutting equipment and tools were properly cleaned, sanitized and in good working condition.
•
SR Account Representative
Busy Bee’s Perry Hall, MD January 2008- March 2012 Busy Bee’s is a cleaning company that focuses on carpet cleaning, air duct cleaning, mold removal and water restoration
• In charge of client acquisition and retention
• Assisted in forecasting sales and set goals based on the forecast.
• Closed sales for home and business accounts
• Product knowledge
• Hypoallergenic certification. The ability to identify different types of dust, pet dander, pollen or mold in homes and recommend services based on my findings.
• Trained and mentored new associates
Intern
Energy One Towson, MD July 2005- December 2007
• Built, tested and deployed scalable highly available and modular software products
• Strengthened developmental methodologies by introducing a code quality document.
• Drafted Comprehensive reports to documents bugs and design flaws
• Modified existing software to correct errors, and adapt to new