Scrum Master Risk Management
Resume:
Puja Khattri
E-Mail: *************@*****.***
Visa Status – Green Card
Core Competencies
Amalgamation of management and techno-functional roles for enterprise level IT projects. Coordinated the various operational aspects of projects and performed tasks such as strategic planning, architecture, execution, resource augmentation, risk management, training, monitoring work progress, budgeting and solving conflicts in an integrated multivendor, multi sourced IT environment. Well versed with all aspects of software development life cycle and functional domains of Retail Banking, Capital Market, Insurance and Revenue
Academics
Master of Computer Applications (MCA), Uttarakhand India, Class of 2005
Bachelor of Science, Uttarakhand India, Class of 2002
Certified Scrum Master (CSM)
Professional Experience
Deputy Director-IT, National Informatics Centre, India November 2009 – February 2025
• Managed project lifecycles from initiation to closure, including scope definition, planning, execution, monitoring, and risk control.
• Led multiple enterprise-wide IT projects, ensuring alignment with organizational goals and strategic objectives.
• Facilitated cross-functional team collaboration, ensuring timely decision-making, risk mitigation, and smooth project execution.
• Established and maintained governance frameworks, ensuring compliance with industry best practices and regulatory requirements.
• Managed capital and operational budgets, supporting cost control and resource optimization.
• Developed and implemented change management strategies, ensuring seamless transitions and user adoption
• As a scrum master, facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Measured and analyzed team delivery, maturity, and performance, identifying improvement opportunities. Software Engineer, HCL Technologies, India October 2007 – November 2009
• Designed and developed enterprise-level applications using ASP.NET, C#, and SQL Server, ensuring scalability and high performance.
• Collaborated with stakeholders to define requirements, set development priorities, and implement technology solutions.
Experienced IT professional with 17+ years of expertise in leading major digital transformation programs. Extensive experience managing IT project teams, driving enterprise-wide initiatives, and delivering high-value technology solutions. Skilled in overseeing full project lifecycles, aligning initiatives with business objectives, managing risks, and fostering cross-functional collaboration. Strong ability to implement industry best practices, optimize workflows, and consistently deliver projects within scope, on time, and within budget.
Program Management Skills
Stakeholder & Cross-Team Collaboration
Multi-system integration
Risk & Dependency Management
Budgeting & Resource Planning
Governance & Compliance
Change Management & Process Optimization
Analytical Thinking
Business Case Development
Deliverables Management
Work Collaboratively
Project Controls, Planning and Management
Technology Stack
Languages: PHP, C#, SQL, HTML, JavaScript, WordPress
Frameworks: ASP.Net
Databases: MySQL, PostgreSQL, SQL Server
DevOps Tools: ADO, JIRA, Planview, Rally, Clarity, Git, Confluence
Methodologies: Scrum, Waterfall, SDLC, Hybrid, Kanban
Tools & Platforms: Salesforce, ServiceNow, RPA
• Monitored project risks and implemented mitigation strategies to ensure timely and successful project delivery.
• Improved development processes, enhancing efficiency and speed of software deployments.
• Provided mentorship to junior engineers, fostering a collaborative and knowledge-sharing environment.
• Gained exposure to Capital Market and Risk Management domains. LinkedIn Profile: https://www.linkedin.com/in/puja-khattri-7492266/
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